David Viola
Las Vegas,NV
Overview
8
8
years of professional experience
Work History
Collector
Nationwide Capital Services LLC
Las Vegas, NV
09.2025 - Current
- Managed collection efforts to recover outstanding debts, ensuring compliance with regulations.
- Developed and implemented strategies to enhance customer communication and improve collection rates.
- Trained new team members on best practices for debt recovery and customer interaction techniques.
- Analyzed account data to identify trends, improving overall collection efficiency and effectiveness.
Music Teacher
Las Vegas Music Schools
Las Vegas, NV
08.2022 - Current
- Developed and implemented engaging lesson plans for diverse student groups.
- Utilized various teaching methods to accommodate different learning styles and abilities.
- Facilitated regular assessments to track student progress and adjust curriculum accordingly.
- Mentored junior instructors, providing guidance on best practices in music education.
- Participated in professional development opportunities to stay current on best practices in music education, enriching both teaching skills and curriculum offerings.
Uber Eats Driver
UberEATS
Las Vegas, NV
12.2021 - 01.2026
- Food delivery
- Ensure customer satisfaction
- Healthy Communication
Ranch Hand
Rutledge Grain & Livestock
Big Sandy, MT
02.2025 - 04.2025
- Driving trucks and tractors to transport goods and distribute feed and materials
- Inspecting and maintaining ranching equipment and vehicles
- Herding livestock to pastures for grazing and exercise
- Examining animals for illnesses, injuries or other ailments
- Feed and care for animals, such as cows or chickens, in order to harvest meat, milk, or eggs
- Clean out pens, vehicles, and storage sheds
Stock Associate
MGM Resorts International
Las Vegas, NV
10.2023 - 10.2024
- Transport merchandise to retail stores and storage rooms.
- Stock and replenish merchandise in stores following all department and visual merchandising standards.
- Prepare store to store transfers and return to vendor items.
- Communicate merchandise and supply inventory needs to Managers.
- Assist sales associates as needed with guests needs following the company’s S.H.O.W. guest service standards.
Community Leasing Assistant
The Village at Chandler Crossings
East Lansing, MI
10.2021 - 12.2021
- Assist Residents Leases
- Phone Calls/Emails, Office Maintenance
- Facility Tours
Floor Manager
Family Music Centers, Inc.
Las Vegas, NV
06.2018 - 09.2021
- Responsible for greeting customers and managing accounts, as well as inventory tracking and floor displays.
Education
Associate degree - Music Arts Performance
Michigan State University
East Lansing, MI05.2022
Music Performance
Las Vegas Academy of the Arts
Las Vegas, NV05.2020
Skills
- Time management, Communication skills, Customer service
- Assertiveness
- Customer research
- Call center experience
- Safety procedures
- Repayment plan structuring
- Account analysis
- Heavy lifting
- Skip tracing
- Goal orientation
- Problem-solving abilities
- Attention to detail
- Time management
Timeline
Collector
Nationwide Capital Services LLC
09.2025 - Current
Ranch Hand
Rutledge Grain & Livestock
02.2025 - 04.2025
Stock Associate
MGM Resorts International
10.2023 - 10.2024
Music Teacher
Las Vegas Music Schools
08.2022 - Current
Uber Eats Driver
UberEATS
12.2021 - 01.2026
Community Leasing Assistant
The Village at Chandler Crossings
10.2021 - 12.2021
Floor Manager
Family Music Centers, Inc.
06.2018 - 09.2021
Music Performance
Las Vegas Academy of the Arts
Associate degree - Music Arts Performance
Michigan State University