DAVID VIRELLA
Bronx
Summary
Customer-Focused Professional experienced in childcare, customer service, community programs, and warehouse operations. Achieved high productivity and efficiency by leveraging strong communication, adaptability, and conflict resolution skills. Committed to fostering positive customer relationships and delivering exceptional service in fast-paced environments.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Customer Service Associate
CVS Pharmacy
03.2024 - Current
- Provided personalized customer service by assisting with purchases, addressing inquiries, and offering tailored product recommendations.
- Resolved customer concerns professionally and efficiently.
- Processed cash, credit, and digital transactions accurately and efficiently at cash registers.
- Ensured appealing store presentation by stocking shelves and organizing merchandise to enhance customer experience.
- Collaborated with team members to support daily operations and customer needs.
Food Distribution Helper (Temp)
Vertex Global Solutions
06.2023 - 08.2023
- Coordinated loading and organizing of delivery trucks to ensure timely departures.
- Facilitated movement of heavy materials to ensure efficient workflow.
- Collaborated with team to achieve daily distribution targets efficiently.
NYCHA Participant
Phipps Neighborhoods
08.2022 - 11.2022
- Ensured cleanliness and organization of community areas to promote a welcoming environment.
- Collected and disposed of waste in compliance with safety standards to maintain community health and safety.
- Executed daily tasks with precision and attention to detail.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Child Care Provider
Phipps Neighborhoods
01.2020 - 07.2022
- Supervised children ages 3–11, ensuring their safety and well-being.
- Fostered a supportive atmosphere for children during activities.
- Assisted with homework and educational activities to support academic growth.
- Prepared meals and maintained daily routines.
Education
High School Diploma -
Westchester Square Academy High School
Bronx, NY 09.2019 - 06.2023
Skills
- Customer service, Cash handling, Communication, Team Collaboration, Problem Solving, Time Management, Adaptability, Attention to Detail, Conflict Resolution, Organization, Reliability
- Team Collaboration
- Customer service
- Cash handling
- Conflict Resolution
- Organization
- Reliability
- Interpersonal communication
Timeline
Customer Service Associate
CVS Pharmacy
03.2024 - Current
Food Distribution Helper (Temp)
Vertex Global Solutions
06.2023 - 08.2023
NYCHA Participant
Phipps Neighborhoods
08.2022 - 11.2022
Child Care Provider
Phipps Neighborhoods
01.2020 - 07.2022
High School Diploma -
Westchester Square Academy High School
09.2019 - 06.2023