David Volkart
Clarksburg,MO
Summary
Proactive HVAC Operations Manager recognized for establishing strong client relationships and resolving issues promptly. Adept at managing service scheduling and optimizing workflows, committed to achieving business goals and enhancing customer experiences.
Overview
1
1
Certification
22
22
years of professional experience
Work History
HVAC Operations Manager
Silverstate Refrigeration & HVAC
Ventura, California
04.2025 - 05.2026
- Directed daily operations through execution of short-term and long-term strategies to meet the business plan and profitability goals.
- Managed daily HVAC and refrigeration service operations.
- Supervised the daily employee workflow to improve productivity and maintain quality standards.
- Coordinated technician schedules and dispatch assignments.
- Assisted in developing procedures to streamline operations and improve workflow efficiency.
- Resolved customer complaints quickly while maintaining high satisfaction.
- Established strong client connections to foster business relationships and supported strategies to meet sales and customer service goals.
- Collaborated with vendors to finalize service agreements. to negotiate service terms and pricing.
- Prepared staff schedules and assigned team duties.
- Supported inventory tracking for equipment and parts supply.
- Used communication and problem-solving skills to build lasting client relationships.
- Used strong verbal skills to speak with customers and identify needs and requirements.
- Cultivated strategic relationships to ensure client satisfaction and retention. with clients.
- Implemented business strategies to grow revenue and reach new markets.
- Supplied documentation and information to supervisors.
HVAC Operations Manager
Westaire Heating & Air Conditioning INC.
Ventura, California
09.2004 - 03.2025
- Directed daily operations by leading short-term and long-term strategy implementation to support business plan and profitability goals.
- Supervised daily employee workflow to improve productivity and maintain quality standards.
- Managed scheduling, training, and inventory control.
- Supported daily operations for commercial heating, air conditioning, ventilation, and refrigeration systems.
- Diagnosed equipment issues and executed repairs to restore system functionality promptly.
- Diagnosed and repaired HVAC system issues efficiently and effectively.
- Coordinated maintenance appointments for heating, air conditioning, ventilation, and refrigeration equipment.
- Assisted technicians in troubleshooting HVAC equipment to identify malfunctions. equipment malfunctions and repairs.
- Tracked inventory and coordinated supply chain activities to ensure availability of essential HVAC parts.
- Collaborated with vendors to source quality materials for HVAC projects. to source materials and supplies.
- Resolved customer complaints promptly while supporting high satisfaction.
- Followed safety regulations and maintained a safe work environment for personnel.
- Installed heating and cooling systems in residential and commercial properties.
- Performed regular maintenance on HVAC equipment for optimal performance.
- Collaborated with contractors to support proper system installations.
- Advised clients on energy-efficient solutions for HVAC systems.
- Trained new employees on installation techniques and safety protocols.
- Used various tools for HVAC installation and maintenance tasks.
- Followed local building codes and safety regulations during installation work.
- Performed routine maintenance on equipment, including cleaning coils, lubricating moving parts, and replacing filters.
- Documented inspection findings in service reports for future reference.
- Replaced faulty parts of the system such as blowers, compressors, motors, and other components.
- Created estimates for repair costs based on diagnostic results obtained from testing.
- Communicated with clients regarding changes or modifications that may be required.
- Configured, programmed, and calibrated thermostats for optimal performance.
- Troubleshot electrical issues related to HVAC systems using appropriate testing devices.
- Assessed and calculated HVAC load needs to ensure optimal unit sizing. to determine the size of unit needed for a particular space.
- Assisted in designing new heating and cooling systems based on customer needs.
- Installed air ducts, registers, grilles, and diffusers according to blueprint specifications.
- Installed and tested HVAC systems in commercial and residential buildings.
- Coordinated with suppliers to order replacement parts needed for repairs or upgrades.
- Performed startup operations of newly installed HVAC systems to ensure proper operation.
- Inspected existing HVAC systems to identify potential problems or malfunctions.
- Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
Education
Certification in Light Commercial HVAC Service - Mechanical Engineering
Sinclair Community College
Dayton, OH04-2002
Skills
- HVAC troubleshooting
- Service scheduling
- Operations management
- Workflow optimization
- Technical documentation
- Problem solving
- Customer relationship management
- Effective communication
- HVAC troubleshooting
Certification
- Certified Technician Type Universal Refrigeration ARI
- U.S. Navy Veteran Honorable Discharge served 1989-1992
Timeline
HVAC Operations Manager
Silverstate Refrigeration & HVAC
04.2025 - 05.2026
HVAC Operations Manager
Westaire Heating & Air Conditioning INC.
09.2004 - 03.2025
Certification in Light Commercial HVAC Service - Mechanical Engineering
Sinclair Community College