David Waddell
Everson,WA
Summary
Experienced in providing excellent customer service with over 10 years of experience in the industry. Excellent reputation for resolving problems and improving customer satisfaction. With a desire to increase my skills and experience while working in a productive challenging environment with a team to get the job done.
Overview
2
2
years of professional experience
Work History
Product Manager
Pogo Linux
09.2021 - 06.2023
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
Communications Technician 3 Advanced
Comcast
2016 - 2021
- Accurately read, understood, and carried out written instructions.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Installed and maintained systems and analyzed users' needs.
- Used various hand and power tools.
Transportation Security Officer
Transportation Security Administration, TSA
2012 - 2016
- Provided airport security to ensure a safe environment for travelers.
- Knowledge of upholding government regulations and laws.
- Communicated with customers and stakeholders to ensure customer satisfaction.
Education
High School Diploma -
Bellingham High School
Bellingham, WA2008
Skills
Customer Experience
Computer hardware
Software installation & configuration
VMware ESXi
Adobe Creative Suite
Microsoft Office
E-commerce
Government
Safety and Security
Power Tools
Timeline
Product Manager
Pogo Linux
09.2021 - 06.2023
Communications Technician 3 Advanced
Comcast
2016 - 2021
Transportation Security Officer
Transportation Security Administration, TSA
2012 - 2016
High School Diploma -
Bellingham High School