David Walker
Engineer
Boca Raton,FL
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and a customer-oriented attitude. I am studying for Cisco Certified Network Associate (CCNA) and CompTIA Security + certificates. I seek experience in providing users with network and software support and developing and implementing technical solutions.
Overview
4
4
year of professional experience
Work History
Operations Assistant
ICG Connects
07.2023 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Assisted with planning routine operations and special projects.
- Provided administrative support with accurate document preparation and data entry.
- Processed customer orders and invoices to support timely fulfillment and delivery.
- Managed and maintained a file system covering expenses, reports, and support documentation for over 25 contracts at a given time.
Repair Technician
UBreakIFix
06.2023 - Current
- Utilized a variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to repair or replace defective components and restore functionality quickly.
- Conducted diagnostic procedures to determine the root cause of customer problems and provide accurate repair recommendations.
- Dismantled machines and equipment to remove defective parts.
- Removed harmful viruses & malware on infected customer devices
- Provided technical advice and guidance to customers on the use and maintenance of products.
CAD Design Intern
Fortress Concrete
05.2022 - 08.2022
- Created, printed, and modified drawings in AutoCAD and Revit.
- Explained drawings to production or construction teams and adjusted as necessary.
- Prepared colored drawings and scale models to present to clients.
- Interpreted drawing markups and implemented drawing revisions provided by engineers.
- Designed a work schedule for a team of five (5) laborers to complete any task more efficiently.
Education
Bachelor of Science - Computer Engineering
Florida Atlantic University
Boca Raton, FL05.2026
Skills
- Computer Operating Systems
- Business Software Applications
- Technician Assistance
- Malfunction Troubleshooting
- CompTIA A Certification
- Technical Documentation
- Smartphone Repair
- Parts Reassembling
- Auto CAD
- PowerPoint Presentations
- Business Correspondence Management
- Applied Mathematics
Languages
Arabic
English
Timeline
Operations Assistant
ICG Connects
07.2023 - Current
Repair Technician
UBreakIFix
06.2023 - Current
CAD Design Intern
Fortress Concrete
05.2022 - 08.2022
Bachelor of Science - Computer Engineering
Florida Atlantic University