David Walker
New York,NY
Summary
Results-focused, dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
16
16
years of professional experience
Work History
Senior Dog Walker
Mobile Mutts
02.2021 - Current
- Increased client satisfaction by providing timely and attentive care for their pets.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
- Developed personalized walking routes for each pet to maximize enjoyment and cater to individual preferences.
- Provided basic training reinforcement for dogs during walks, improving behavior both on-leash and at home.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
- Expanded client base through word-of-mouth referrals and positive testimonials from satisfied customers.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
- Offered tailored services such as medication administration or special accommodations for elderly or disabled pets as needed.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
Lead Grower
Sol Invictus
04.2016 - 12.2019
- Optimized plant growth by implementing effective nutrient management strategies and closely monitoring environmental conditions.
- Increased overall crop yield by developing and implementing customized growth plans for each plant variety.
- Enhanced plant health by regularly scouting for pests and diseases, and taking appropriate corrective actions.
- Reduced production costs through efficient space utilization, minimizing waste, and maximizing resource efficiency.
- Maintained accurate records of cultivation activities to track progress and inform future decision-making processes.
- Ensured compliance with local regulations by maintaining detailed documentation on pesticide usage, employee safety training, and facility inspections.
Senior Delivery Driver/Head Barback
Artichoke Pizza
06.2008 - 08.2012
- Enhanced customer satisfaction by ensuring timely and accurate deliveries.
- Streamlined delivery processes for increased efficiency and reduced costs.
- Improved company reputation with consistent punctuality and professionalism in deliveries.
- Trained junior drivers on best practices, contributing to a knowledgeable and capable team of drivers.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
- Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
- Demonstrated excellent multitasking abilities, balancing multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced setting.
- Replaced empty kegs and soda syrups.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Greeted customers and provided friendly, knowledgeable service.
Education
Associate of Arts - Photography
Rochester Institute of Technology
Rochester, NYHigh School Diploma -
High School For Environmental Studies
New York, NY06.2005
Skills
- Customer Service
- Pet Care
- Medication Administration
- Punctual and Reliable
- Schedule Management
- Stamina
- Adaptability
- Multitasking Abilities
Timeline
Senior Dog Walker
Mobile Mutts
02.2021 - Current
Lead Grower
Sol Invictus
04.2016 - 12.2019
Senior Delivery Driver/Head Barback
Artichoke Pizza
06.2008 - 08.2012
Associate of Arts - Photography
Rochester Institute of Technology
High School Diploma -
High School For Environmental Studies
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