Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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David Walker

Warwick,RI

Summary

Dynamic professional with a proven track record at Gable Fitness Inc., excelling in time management and client support. Successfully drove business growth through strategic planning and operational excellence, enhancing customer satisfaction and loyalty. Skilled in first aid and safety, fostering a safe environment while addressing client needs with compassion and understanding.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Perspectives Corporation
06.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.

Instacart Shopper

Instacart HQ
04.2019 - 04.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.

Outside Sales and Service Manager

Frontline Fitness
04.2015 - 04.2020
  • Enhanced customer satisfaction rates by delivering exceptional service and promptly addressing concerns.
  • Established clear communication channels between sales and service departments to ensure seamless coordination in meeting customer needs.
  • Expanded the company''s market presence by identifying and pursuing new business opportunities, resulting in increased revenue growth.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Followed through with client requests to resolve problems.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.
  • Kept accurate records to document customer service actions and discussions.
  • Took ownership of customer issues and followed problems through to resolution.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.

General Manager

Gable Fitness Inc.
07.1989 - 04.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Associate of Science - Business Administration And Management

Rhode Island Junior College
Warwick, RI

College Prep

Cranston High School East
Cranston, RI

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support

Accomplishments

I am an extremely self-motivated individual, who has tremendous social skills, which has help facilitate many long lasting relationships, both in business and in my personal life. I have successfully operated multiple businesses, over the course of my professional career, and am most proud of the many varied clients, who have become long time friends.

Certification

CPR certification, both infant and adult certifications.

First Aid certification.

Certified Personal Fitness Trainer.


Languages

English

Timeline

Direct Support Professional

Perspectives Corporation
06.2024 - Current

Instacart Shopper

Instacart HQ
04.2019 - 04.2024

Outside Sales and Service Manager

Frontline Fitness
04.2015 - 04.2020

General Manager

Gable Fitness Inc.
07.1989 - 04.2014

Associate of Science - Business Administration And Management

Rhode Island Junior College

College Prep

Cranston High School East

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