David Watkins
Morrison Healthcare
Spartanburg,SC
8
years of professional experience
Dynamic Patient Service Associate with a proven track record at Morrison Healthcare, excelling in patient meal management and dietary compliance. Recognized for exceptional attention to detail and strong communication skills, ensuring high standards of service and patient satisfaction. Adept at problem-solving and collaborating with healthcare teams to enhance patient experiences.
Work History
Patient Service Associate
1 Year 7 Months- Managed patient meal orders accurately using dietary guidelines and room service protocols.
- Coordinated with nursing and dietetic staff to resolve menu restrictions and special requests.
- Delivered meals promptly while verifying patient identities and diet compliance.
- Entered selections into patient service systems with attention to detail and order accuracy.
- Monitored tray assembly for completeness, presentation, and adherence to nutrition standards.
- Maintained clean, organized service areas and sanitized carts according to safety procedures.
Amazon Driver
2 Months- Cleaned resident rooms, common areas, and dining spaces to maintain sanitary, welcoming environment.
- Disinfected high-touch surfaces and equipment following infection-control and safety procedures.
- Restocked linens, supplies, and paper goods to support daily resident and staff needs.
- Removed trash and regulated waste promptly to maintain cleanliness and odor control.
- Operated floor-care equipment to vacuum, mop, and polish surfaces efficiently.
- Responded to housekeeping requests with flexibility while prioritizing resident comfort and privacy.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Environmental Services Housekeeper
9 Months- Inspected rooms and shared spaces for cleaning deficiencies, correcting issues before escalation.
- Supported team workflow by guiding routine sanitation tasks and reinforcing consistent housekeeping standards.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
Environmental Services Housekeeper
9 Months- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Verified cleanliness and organization of storage areas and carts.
Action Production & Order Filler
4 Years- Picked merchandise accurately using handheld device and maintained order accuracy throughout fulfillment process.
- Located items across sales floor and backroom, following store layout and inventory locations efficiently.
- Staged completed orders in designated areas for timely pickup and customer retrieval.
- Verified product substitutions and item counts to support correct order completion and customer satisfaction.
- Assisted team members during peak periods to keep fulfillment workflow moving smoothly.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
Skills
Patient confidentiality
Insurance verification
Appointment scheduling
Professionalism and etiquette
Healthcare
Customer service
Attention to detail
Teamwork
Problem-solving
Time management
Problem-solving abilities
Multitasking
Collaboration and teamwork
Adaptable and flexible
Reliability
Excellent communication
Organizational skills
Timeline
Patient Service Associate
Morrison Healthcare
03.2025 - CurrentRead More
Amazon Driver
Amazon
01.2025 - 03.2025Read More
Environmental Services Housekeeper
Prisma Health
04.2024 - 01.2025Read More
Environmental Services Housekeeper
Harmony at Five Forks
07.2023 - 04.2024Read More
Action Production & Order Filler
Sam’s Club
03.2019 - 03.2023Read More