Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kirssy Viannery Ruiz Mejia

Coatesville,PA

Summary

Experienced Spanish Staff Interpreter with a strong background in Spanish interpretation, facilitating clear and accurate communication between Spanish and English speakers across various settings. Proficient in managing complex linguistic nuances and maintaining confidentiality. Significant experience in interpreting and translating Spanish, ensuring clear and effective communication while prioritizing accuracy and cultural sensitivity. Committed to teamwork and achieving results, highly adaptable to changing needs. Expertise in language interpretation, cultural mediation, and upholding confidentiality. Bilingual professional fluent in Spanish and English, excelling at preserving the original emotion, style, and content of messages while well-versed in the cultural context of conversations. Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Spanish Staff Interpreter position and contribute to team's efforts in achieving company goals. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills, bringing a positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Patient Service Associate

Penn Medicine
01.2024 - Current
  • Assisted patients with registration processes, verifying personal information and insurance details.
  • Handled patient inquiries regarding services and billing, providing clear and accurate information.
  • Operated scheduling software to coordinate patient appointments, optimizing daily workflow and minimizing wait times.
  • Exhibited empathy and active listening during patient interactions, enhancing patient satisfaction and trust.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Handled customer service inquiries in person, via telephone and through email.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Used software Epic to schedule appointments.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Assisted patients in filling out check-in and payment paperwork.
  • Scheduled patient appointments, ensuring minimal conflicts and optimal use of clinic resources.
  • Provided excellent customer service to patients and medical staff.
  • Verified patient insurance eligibility and entered patient information into system.

Medical Assistant

Delaware valley community health
08.2021 - 12.2023
  • Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
  • Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
  • Operated EKG machines to capture detailed heart activity records and assisted in interpreting results for patient assessments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Instructed patients on post-procedure care to support recovery and adherence to medical advice.

Cashier

Sister Mini Market
08.2018 - 06.2021
  • Assisted customers with check out with purchase of products
  • Provide assistance to customers with in-store needs
  • Outstanding customer service
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Owner

Junior Mini Market
06.2016 - 06.2019
  • Assisted customers with check out with purchase of products
  • Provide assistance to customers with in-store needs
  • Outstanding customer service
  • Recognized individual contributions to motivate and inspire teams.
  • Monitored cash flow for sustainable operational practices.
  • Guided team members to achieve personal and professional growth.

Packing clothes

Urban Outfitters
07.2015 - 05.2016
  • Assisted customers in selecting clothing and accessories that matched style and preferences.
  • Organized merchandise on sales floor to create an inviting shopping environment.
  • Used in-store system to locate inventory and place special orders for customers.

Packing device

Comcast warehouse
10.2013 - 03.2013
  • Reduced delays by prioritizing deicing tasks during peak winter months.
  • Inspected equipment regularly, ensuring optimal performance and timely maintenance or replacement as needed.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.

Medical Assistant Extern

River Primary Care
11.2011 - 01.2012
  • Answered incoming calls
  • Completed referrals
  • Utilized Navinet
  • Escorted patients to exam room
  • Recorded medical history and vitals
  • Assisted with examinations
  • Performed EKG’s
  • Venipuncture
  • Pulmonary function and Glucose testing

Cashier

Saldana Supermarket
06.2009 - 06.2011
  • Assisted customers with check out with purchase of products
  • Provide assistance to customers with in-store needs
  • Outstanding customer service
  • Cooked and prepared food for customers
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor's Degree - Health Information Management

New Hampshire University
New Hampshire, OH
01-2027

Medical Assistant Diploma - Medical Assistant

Anthem Institute
Cherry hill, NJ
01.2012

High School Diploma -

Woodrow Wilson High School
Camden, NJ
01.2007

Skills

  • Urinalysis
  • Measuring vital signs
  • EKG
  • Venipuncture
  • Instrument preparation
  • Capillary collection
  • Phlebotomy
  • Appointment scheduling
  • Microsoft Office – Word and Excel
  • Bilingual Spanish/English
  • Healthcare
  • Medical terminology
  • Professionalism and etiquette
  • Insurance verification
  • Patient confidentiality
  • Customer service
  • Patient documentation
  • Patient registration

Certification

  • Medical Assistant Diploma
  • CPR

Languages

Spanish
Full Professional

Timeline

Patient Service Associate

Penn Medicine
01.2024 - Current

Medical Assistant

Delaware valley community health
08.2021 - 12.2023

Cashier

Sister Mini Market
08.2018 - 06.2021

Owner

Junior Mini Market
06.2016 - 06.2019

Packing clothes

Urban Outfitters
07.2015 - 05.2016

Packing device

Comcast warehouse
10.2013 - 03.2013

Medical Assistant Extern

River Primary Care
11.2011 - 01.2012

Cashier

Saldana Supermarket
06.2009 - 06.2011
  • Medical Assistant Diploma
  • CPR

Bachelor's Degree - Health Information Management

New Hampshire University

Medical Assistant Diploma - Medical Assistant

Anthem Institute

High School Diploma -

Woodrow Wilson High School
Kirssy Viannery Ruiz Mejia