Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

David Watson

Winter Springs

Summary

Dynamic Master Technician with 35 years at Ford Motor Co., recognized for expert diagnostics and strong communication skills. Enhanced customer satisfaction through timely repairs and mentoring junior technicians. Committed to continuous improvement, fostering a collaborative work environment, and delivering exceptional service that consistently exceeds expectations.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Master Technician

Rush Enterprises
12.2012 - 05.2025
  • Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
  • Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
  • Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
  • Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.

Master Technician

Ford of Kendall
04.2005 - 12.2012
  • Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
  • Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
  • Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
  • Maintained a safe working environment by adhering to company safety protocols and industry best practices.
  • Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.

Master Technician

Coral Gables Ford
02.1990 - 07.2005
  • Promoted a positive work culture through displaying strong teamwork skills, maintaining open communication channels, and addressing conflicts promptly.
  • Demonstrated versatility as a Master Technician by handling a wide range of repair tasks across various vehicle makes and models.
  • Delivered top-notch customer service by efficiently diagnosing vehicle problems and clearly explaining repair options to clients.
  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Maintained accurate records of time and materials required to perform repairs and service.

Education

GED -

Coral Park
Miami, FL
05-1980

Skills

  • Strong communication skills
  • Adaptive problem solving
  • Expert diagnostics
  • Continuous improvement mindset
  • Senior Master level with ford
  • 35 Yrs with ford motor Co

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • CST - Certified Service Technician

Languages

English

Interests

I love working with computers

Timeline

Master Technician

Rush Enterprises
12.2012 - 05.2025

Master Technician

Ford of Kendall
04.2005 - 12.2012

Master Technician

Coral Gables Ford
02.1990 - 07.2005

GED -

Coral Park

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David Watson