DAVID W. CHILTON
Upper Marlboro
Summary
Dynamic Equal Employment Opportunity Specialist with extensive experience at the United States Department of Agriculture. Proven track record in EEO compliance and investigation management, successfully resolving complex complaints. Adept at policy development and data analysis, fostering a culture of fairness and accountability within organizations. Strong communicator and strategic advisor to senior management.
Overview
33
33
years of professional experience
Work History
TEAMLEAD/SENIOR EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-026014
UNITED STATES DEPARTMENT OF AGRICULTURE
Washington
02.2022 - 09.2025
- Advised senior management on equal employment opportunity and civil rights issues as a subject matter expert while managing day-to-day operations of the employment investigation division.
- Oversaw 15 specialists and multiple contractors, ensuring alignment with organizational goals and effective execution of EEO investigations.
- Reviewed approximately 120 investigative files annually for legal sufficiency, enhancing compliance with EEO regulations.
- Managed over 7 investigation contracts.
- Advised and consulted with field investigators regarding the application of federal EEO laws, union agreements, USDA policies and procedures for the conduction of EEO investigations.
- Provided training to associate and investigators in EEO case protocol.
- Coordinated independent contractor EEO investigators, assigning investigations and ensuring adherence to regulatory timelines.
- Reviewed completed EEO investigative files to ensure compliance with national quality standards.
- Provided guidance and technical advice concerning the EEO complaints process to EEO service providers, area and headquarters personnel.
- Reviewed and assigned amendments to formal EEO complaints of discrimination according to federal regulations and USDA policy.
- Performed investigations to address EEO complaints.
- OFFICE OF THE ASSISTANT SECRETARY FOR CIVIL RIGHTS, WASHINGTON, D.C.
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-0260-13
UNITED STATES DEPARTMENT OF AGRICULTURE
Washington
08.2016 - 02.2022
- I provide management with thorough and conclusive advice on the legal precedents and requirements of the equal employment opportunity program and legislation for the Agency.
- I work with Agency officials to collect documents and provide timely responses to data requests from investigators; review Reports of Investigation (ROI) to determine sufficiency, and return, with justification, those in need of supplemental investigation.
- Conducted EEO investigations to address workplace discrimination issues.
- Developed legally sufficient factual records to facilitate fair adjudication of complaints.
- Monitored contract investigations of complex discrimination complaints, ensuring thorough evaluation of supporting documentation.
- I provide technical advice, assistance, and training to public officials and agency representatives by interpreting and clarifying issues, including consultation to individuals with problems that affect the terms and conditions of their employment, work environment, or their relationship with co-workers and supervisor.
- Entered data into complaint tracking system iComplaints for accurate and timely reporting to support EEOC's 462 Report and other reporting needs; maintained complaint files and 'tickler' system for deadlines.
- During my time at OCR, I was also detailed to the Conflict Complaints Division to assist with the processing of high-level complaints. During this detail I also had to review settlement agreements and ensure the implementation of the settlement agreements. I had to upload documents to Fed-Sep.
- OFFICE OF THE ASSISTANT SECRETARY FOR CIVIL RIGHTS, WASHINGTON, D.C.
TEAM LEAD/CASE MANAGER EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST SV-0260 I BAND
TRANSPORTATION SECURITY ADMINISTRATION
Washington
11.2015 - 08.2016
- Developed guidelines, policies, and procedures for EEO complaints program to ensure compliance and consistency.
- Advised management on EEO laws, regulations, policies and procedures in the development of complaint resolution.
- Coordinated and resolved individual and class action informal and formal EEO complaints received from employees, applicants for employment and others.
- Facilitated case mediations to foster resolution and understanding between parties involved.
- Developed EEO and alternative dispute resolution (ADR) training material to ensure accurate and consistent interpretation, understanding, application, and acceptance of EEO non-discriminatory policies, programs, procedures and operating procedures.
- Established standard operating procedures for informal contract counseling and EEO investigation for contractors specializing in EEO matters.
- Conducted prompt fact-finding with agency managers and identified concerns raised by the contending parties in an effort to encourage a swift resolution.
- Compiled reports for Director of EEO, Branch and Section Chiefs, outlining key issues and bases of EEO complaints to inform decision-making.
- Worked with the Formal Branch Chief for the Office of Civil Liberties, Ombudsman, and Traveler Engagement, to set Equal Employment Opportunity (EEO) policy for the Agency and monitored and oversaw the formal EEO complaint processing and resolution program.
- Reviewed and drafted Acceptance and Dismissal Letters.
- Evaluated reports of investigation for compliance with legal standards.
- Assessed Final Agency Decisions to ensure they met regulatory requirements.
- Prepared settlement agreements for review by the Director of EEO and senior management officials.
- Provided guidance to Agency officials and employees on technical questions concerning EEO regulations, policies and procedures.
- Provided analyses of EEO discrimination complaints by outlining their strengths and weaknesses, citing applicable case law and Agency regulations, and recommending settlement options.
- Tracked hearing requests, settlement agreements, decisions, withdrawals, pending complaints, and investigations.
- Responded to discovery requests, forwarded complaint files to the EEOC, answered judicial inquiries, and drafted correspondence for the Director, EEO.
- Maintained the EEO Complaints database iComplaints.
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-13
UNITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES
Washington
03.2008 - 09.2013
- Processed formal complaints pursuant to the EEOC's Management Directive 110 and the regulations under 29 C.F.R. 1614 and within the regulatory time frames and pursuant to established case law.
- Drafted coherent Acceptance and Dismissal Letters and/or Final Agency Decisions that are legally supportable and completed within the regulatory timeframes.
- Led EEO investigations related to Title VII complaints and analyzed the investigation reports.
- Ensured development of legally sufficient factual records for fair adjudication of discrimination complaints by gathering documentary records, convening fact-finding conferences, reviewing interrogatories, and coordinating with PSC for assignment to contract investigators.
- I monitored the complaint tracking system ensuring that investigations were completed in compliance with regulatory timelines.
- Through analyses of case files and reports of investigation, I provided feedback to management on individual cases.
- I worked with Agency officials to collect documents and provide timely responses to data requests from Investigators and discovery requests from the Office of the General Counsel and Assistant United States Attorneys; Reviews Reports of Investigation (ROI) to determine sufficiency, returning, with justification, those in need of supplemental investigation.
- Entered data into complaints tracking system for accurate and timely reporting on EEOC's 462 Report and other reports; maintained organized complaint files and tracked deadlines to ensure timely processing of complaints.
- I assisted in the preparation of the MD 715 report. Devises methods for monitoring actions.
- Defined Equal Employment Opportunity and Diversity Management problem areas, identified reasons for problems, and drafts specific action items to treat the causes of the problems.
- Developed a plan of action for the EEO program to meet the requirements of MD 715.
- Executed outreach initiatives to comply with regulations.
- I prepared monthly reports for the Civil Rights Director showing the progress of the implementation of this plan.
- Advised management on EEO program requirements and established goals as Acting Complaints Manager and Senior Specialist.
- Provided managers and employees with information about the organization's EEO policies, procedures, and guidelines.
- Identifies systemic issues and problems that require special research and analysis, develops solutions to problems, and recommends changes to policies and practices to maximize the agency's ability to ensure merit-based decisions.
- Provided training for managers and supervisors concerning their responsibilities in the implementation of the diversity employment program.
- Served as the organizations resource person and principal staff advisor to the Administration for Children and Families and the Administration on Community Living on EEO and diversity issues.
- Functioned as an Equal Employment Opportunity (EEO) Counselor, facilitating an impartial process for individuals to address and resolve discrimination concerns.
- I conducted thorough interviews with the aggrieved, helped the Complainant understand the nature of the problem, and explained in detail the EEO complaint process.
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-12
UNITED STATES DEPARTMENT OF AGRICULTURE
Washington
03.1994 - 09.2013
- Acted as the primary contact for the Agency's EEO Investigation program, handling over 100 formal complaints each year.
- Processed informal EEO complaints through investigation and formal EEO process, ensuring compliance and resolution.
- Managed the implementation and administration of investigations related to Title VII complaints, and assessed the reports of investigation.
- Developed legally sufficient factual records for fair adjudication of discrimination complaints by gathering documentary records, convening fact-finding conferences, reviewing interrogatories, and managing contract investigators.
- Mediated in Agency's Alternative Dispute Resolution program after training at Justice Center in Atlanta, resolving highly sensitive EEO complaints involving senior managers.
- I assisted the Director of Alternative Dispute Resolution (ADR) in setting policy for the program.
- I designed training modules for ADR and facilitated training sessions.
- I coordinated mediations for the Rural Development with contract mediators for our national and state offices.
- I monitored the complaint tracking system ensuring that investigations were completed in compliance with regulatory timelines.
- Created EEO data and compiled the Agency's MD-715 report, the 462 Report, and the NO FEAR Act report in compliance with EEOC requirements.
- Evaluated compliance practices in state offices, ensuring alignment with national standards.
- I am thoroughly familiar with the regulations and processes established for EEO complaints under Title VII, 29 CFR §1614 and the EEOC Management Directive 110.
- I worked with the Civil Rights Director in affirmative action planning, which required me to have knowledge of Title V, Administrative Personnel.
- I compiled the Agency's Federal Equal Opportunity Recruitment Program (FEORP).
- I managed a $500,000.00 a year budget for investigations.
- In my role as the EEO Liaison for Rural Development, I advised management on EEO laws, regulations, policies and procedures in the development of complaint resolution on a daily basis.
- I advised State Directors on issues concerning administering the Agency's EEO program.
- I gave ongoing direction to management to negotiate settlement agreements and ensure their implementation.
- I conducted interviews and fact-finding conferences with management to facilitate early EEO complaint resolution.
- This included assisting the Director to provide leadership in identifying under representation among targeted groups and ensuring positive actions were being taken to address any problem areas.
- Special Emphasis activities and support are an integral part of the Civil Rights Program for Rural Development.
- I also assisted the Director to ensure effective communications among all entities and areas concerning, or affected by, civil rights responsibilities.
- Through analyses of case files and reports of investigation, I provided feedback to Rural Development on individual cases.
- RURAL DEVELOPMENT, WASHINGTON, D.C.
- I designed training modules for ADR and facilitated training sessions.
- RURAL DEVELOPMENT, WASHINGTON, D.C.
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-13
JDG AND ASSOCIATES (CONTRACTOR)
Washington
07.2007 - 03.2008
- I served as an Agency expert to advise employees on issues concerning equal employment opportunity and civil rights.
- Advised senior management and stakeholders in planning, developing, implementing, and evaluating equal employment opportunity programs to ensure compliance and effectiveness.
- I provided management with thorough and conclusive advice on the legal precedents and requirements of the equal employment opportunity program for the Agency.
- Interpreted policies and procedures for management on new, controversial, and precedent-setting issues involving multiple EEO and Human Resources policies.
- Designated EEO Counselor to respond to claims of discrimination from aggrieved parties.
- Managed and coordinated Alternative Dispute Resolution (ADR) services using contract mediators.
- Engaged with the Departmental Appeals Board's Alternative Dispute Resolution Division to support mediation efforts.
- Reviewed formal complaint submission, analyzed to determine whether complaint will be accepted or dismissed from further processing under the provisions of Title 29 Code of Federal Regulations Part 1614.
- Served as a liaison for the EEO Investigator who is assigned to investigate the complaint.
- Received the document request from the EEO Investigator and contacted and coordinated with appropriate officials/witnesses to fulfill document requests.
- Assessed ROIs to ensure they met necessary criteria for processing.
- If Complainant elects a hearing before an Administrative Judge of the EEOC, perform all administrative tasks to forward the documents to the EEOC and prepare the Final Order (FO) on behalf of the Department.
- Coordinate with Office of General Counsel staff (in their capacity as Agency Representatives for the Department) or with settlement officials as may be necessary during the hearing phase or should ADR be invoked by the Complainant.
- Wrote Final Agency Decisions.
- Performed data inputting regarding EEO complaint processing stages to facilitate tracking, monitoring and reporting.
- Prepared Key Performance Indicator and ad hoc reports concerning EEO complaint processing workload.
- Represented Office of the Secretary, Administration for Children and Family at meetings, on committees, or through contacts with outside groups when EEO related matters are involved.
STAFF CONSULTANT
THE ORKAND CORPORATION
Washington
10.1992 - 08.1993
- As a Contractor for the Metals Section, Bureau of Mines, I served as Staff Consultant.
- Managed data collection, processing, research, and quality control of six commodities.
- Conducted research on plant closures, price data, and factors influencing respondent data, enhancing accuracy of Compendium tables.
- Developed layouts, edited content, designed graphics, and created statistical tables under strict deadlines, improving publication quality.
- Edited and formatted mineral statistical tables for monthly, quarterly, and annual publications, ensuring clarity and consistency.
- Used various desktop publishing software packages and databases to produce high-quality camera-ready publications, manuals, presentations, newsletters, and reports.
ACCOUNTING CLERK
DON RICHERD AND ASSOCIATES
Washington
Education
HIGH SCHOOL DEPLOMA -
THE CHELSEA SCHOOL
SILVER SPRING06-1983
Skills
- EEO compliance
- Investigation management
- Complaint resolution
- Report writing
- Policy development
- Data analysis
References
- Dona' Marshall, Former Director, OASCR, 301-875-8642
- Roy Reese, Acting Director, TSA, 571-227-5843
- Danny Dickerson, Former Team Lead, HHS, 301-469-6301
- Herbert Johnson, Former Team Lead, HHS, 571-227-4996
- Kendrick Gibbs, Former Director, HHS, 301-469-6301
- Eugene Collins, Former Executive Officer, HHS, 703-697-2932
- Roland Cavazos, Former Senior Investigative Services Manager, JDG, 830-981-8980
- Cheryl Prejean Greaux, Former Director, USDA, 301-438-3119
Job Related Training
- EEOC Training for New Investigators, 2024
- EEOC Training for New Counselors, 2024
- EEOC Training Institute Refresher Investigations Training, 2022
- EEOC Training Institute Refresher Investigations Training, 2020
- EEOC Training Institute New EEO Investigator Training, 2019
- EEOC Training Institute Counselor Training, 2018
- EEOC Training Institute New EEO Investigator Training, 2016
- EEOC Training Institute Accept Dismiss Training, 2016
- EEOC Training Institute Drafting Final Agency Decisions, 2010
- EXCEL Conference, 2009
- EEOC Form 462 Training, 2007
- Advanced Mediation Training, 2004
- EEOC Form 462 Training, 2004
- Office of Civil Rights MD 715 Training, 2004
- EEOC 715 Training, 2004
- Formal EEO Complaint Processing Training, 2003
- Final Agency Decision Writing, 2002
- ROI Legal Sufficiency Training, 2001
- Mediation Training, 2001
- EEO counselors Training, 1998
- Sexual Harassment Training, 1997
Timeline
TEAMLEAD/SENIOR EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-026014
UNITED STATES DEPARTMENT OF AGRICULTURE
02.2022 - 09.2025
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-0260-13
UNITED STATES DEPARTMENT OF AGRICULTURE
08.2016 - 02.2022
TEAM LEAD/CASE MANAGER EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST SV-0260 I BAND
TRANSPORTATION SECURITY ADMINISTRATION
11.2015 - 08.2016
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-13
UNITED STATES DEPARTMENT OF HEALTH AND HUMAN SERVICES
03.2008 - 09.2013
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-13
JDG AND ASSOCIATES (CONTRACTOR)
07.2007 - 03.2008
EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST GS-12
UNITED STATES DEPARTMENT OF AGRICULTURE
03.1994 - 09.2013
STAFF CONSULTANT
THE ORKAND CORPORATION
10.1992 - 08.1993
ACCOUNTING CLERK
DON RICHERD AND ASSOCIATES
HIGH SCHOOL DEPLOMA -
THE CHELSEA SCHOOL