Equal Employment Opportunity Senior Manager
United States Air Force
4 2015 - 04.2024
- Served as primary point of contact for individuals experiencing discrimination or harassment, including intake assessments and routing cases through appropriate legal or administrative channels.
- Led strategy and operational implementation of employee experience initiatives aligned with EEO and organizational compliance standards.
- Delivered trauma-informed support, providing individuals with clear information about rights, options, and institutional processes.
- Managed and reviewed requests for supportive measures, collaborated with cross-functional teams including HR, legal, and administration.
- Coordinated communication among complainants, respondents, mediators, and leadership, ensuring transparency and procedural fairness.
- Facilitated conflict resolution through informal and formal procedures, maintaining detailed case documentation and confidentiality.
- Created training and job aids on harassment prevention, unconscious bias, and inclusive communication.
- Provided guidance to leadership on complaint handling, risk management, and EEO compliance under federal guidelines.
