David Weldon
1-800-got-junk
Indianapolis,IN
21
Years of experience
Dynamic leader with a proven track record at 1-800-Got-Junk?, enhancing employee engagement and optimizing performance appraisal systems. Skilled in talent acquisition and conflict resolution, I successfully improved onboarding processes and drove strategic initiatives, resulting in increased employee satisfaction and operational efficiency.
Work History
Director of Personnel
5 Years 4 Months- Aligned hiring, onboarding, and workforce planning with branch staffing needs through directed personnel operations.
- Resolved employee concerns and maintained consistent policy enforcement across teams through employee relations oversight.
- Supported hiring managers with candidate screening and selection decisions through coordinated recruitment workflows.
- Improved new-hire readiness and role clarity through structured onboarding processes.
- Maintained accurate personnel records and compliance documentation in support of employment requirements.
- Supported performance reviews, coaching plans, and corrective action processes in partnership with leaders.
- Improved consistency in scheduling, training coordination, and employee support through HR procedure refinement.
- Strengthened fairness and team accountability by advising supervisors on personnel issues.
- Improved employee satisfaction through strategic HR initiatives and programs.
- Supported organizational change initiatives that guided teams through transformation.
- Expanded manager development through coaching and mentorship opportunities across organization levels.
Department Manager
13 Years- Supervised department associates, assigned daily tasks, and ensured consistent service standards.
- Managed inventory levels, placed orders, and reduced stockouts through accurate replenishment.
- Trained new associates on store procedures, product handling, and customer service expectations.
- Monitored department sales, shrink, and merchandising to maintain operational efficiency.
- Resolved customer concerns promptly while maintaining positive shopping experience.
- Enforced safety, sanitation, and compliance standards across department operations.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed and executed innovative promotions, driving increased foot traffic and sales.
- Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
- Initiated sustainability program, reducing waste and promoting environmentally friendly practices within department.
- Established team priorities, maintained schedules and monitored performance.
Service Coordinator
3 Years- Improved customer service response by routing daily requests to proper store departments and prioritizing urgent tasks.
- Reduced delays in issue handling by scheduling follow-ups and coordinating prompt customer concern resolution.
- Strengthened issue tracking by keeping service documentation organized and records accurate.
- Improved communication flow by relaying updates among customers, supervisors, and internal support teams.
- Supported efficient operations by sorting incoming requests for timely workflow and resolution.
- Enhanced service consistency through process improvements across service operations.
- Improved team performance by guiding members through policy, system navigation, and task coordination.
- Raised customer satisfaction and loyalty by resolving complaints and service issues.
- Matched solutions to customer needs through careful assessment and practical problem solving.
- Improved technician scheduling and dispatch to maximize efficiency and minimize service delays.
- Supported compliance with service requirements by monitoring activities and reviewing completed work.
- Increased team productivity and response speed through streamlined service coordination processes.
- Helped new hires transition into service coordinator role through mentorship and guidance as needed.
Education
Associate of Science - Human Resources Management
Skills
HR policies and procedures
Performance appraisals
Employee wellness
HR analytics
Coaching and mentoring
Employee relations
Exit interviews
Policy enforcement
Talent acquisition
Compliance management
Employee recognition
Job analysis
Career pathing
Succession planning
Dispute mediation
Employee engagement
Employee onboarding
Grievance handling
Staff development
Onboarding and orientation
Data analytics
Teamwork and collaboration
Problem-solving
Time management
Multitasking
Active listening
Adaptability and flexibility
Verbal and written communication
Human resources operations
Decision-making
Relationship building
Leadership training and development
Self motivation
Analytical thinking
Conflict resolution
Professionalism
Strategic planning
Timeline
Director of Personnel
1-800-got-junk
06.2021 - CurrentRead More
Department Manager
Kroger
06.2008 - 06.2021Read More
Service Coordinator
Meijer
06.2005 - 06.2008Read More
Eastern Gateway Community College
Associate of Science from Human Resources Management
Read More