Summary
Overview
Work History
Education
Timeline
Generic

David Wendt

Woodstock, South Elgin, Newark,IL. NY.

Summary

Manage, Supervise, Educate or Field Service on Multi-Function Copier/Printers that require symptom/fault analysis, achieve repair/remedy/required maintenance and provide technical information and documentation as needed.

Overview

40
40
years of professional experience

Work History

Dealer

Gordon Flesch Company
Geneva, Chicago, Illinois
01.1982 - 01.2022
  • Authorized Canon Copier, 500 Employees, $165M Annual Sales

Product Specialist

Canon ATP
01.2008 - 01.2022
  • Authorized Training Provider) and, Provided model specific training courses following Canon’s curriculum to a team of Field Service Technicians on imageRUNNER ADVANCE C5000 through 9000 and provided Product Specialist assistance for several model groups before an issue could be escalated for a Canon site visit
  • Assigned to 4 major accounts providing all service needs for 11 units producing 6-10M clicks per month for the last 12 years
  • Those models included Canon imagePRESS1135 series, Canon NP150/imageRUNNER 7138’s, Oce Varioprint 6200’s, Canon/Oce VP140 Series and Ricoh Color Pro 7200 series
  • Worked directly with Canon Engineering, New York on an IP1135+ Beta placement
  • Primary duties between 2008 and 2022 was servicing High Volume Production Print for Commercial Printing and School District accounts.

Field Manager

Dan Vincent, Rochelle, Gordon Flesch Co, Steve Jones
, IL
01.2020 - 01.2022

My Field Manager

Gordon Flesch Co, Sal Russo
Castle Rock, CO
01.2008 - 01.2020

Senior Service Supervisor

01.2000 - 01.2008
  • Supervised a group of as many as twelve Field Service Technicians and supported eight Salesmen in Chicago Loop Territory with our machine population growing from 100 to 1600 units
  • Achieved Canon Senior Systems and Technical Specialist rating in 2002.

Service Supervisor and ATP Instructor

01.1985 - 01.2000
  • Supervised a group of as many as sixteen Field Service Technicians and supported ten Salesmen in Lake and McHenry County, Illinois territory with a machine population growing from 200 to 2000 units
  • Facilitated Canon Training classes for NP4835 through IR105
  • Achieved Canon Master Technical Specialist rating and was presented this recognition award in Whistler, BC in 1998
  • Trained on Canon’s first Color Laser Copier (1987) and first B&W Digital Copier NP9030 (same as Kodak IM-4) in 1988

Field Service Engineer

01.1982 - 01.1985
  • Promoted through five levels of expertise before promotion to Supervisor in 1985
  • Maintained approximately 150 units in McHenry and Lake Counties in Illinois.

Senior Training Manager

Canon Inc
Melville, NY
  • 521-7000

Education

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Canon Inc
2022

Computer Literacy, PC DOS and Hardware, Windows etc - undefined

McHenry County College
1999

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Cary Grove High School
1985

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1975

Timeline

Field Manager

Dan Vincent, Rochelle, Gordon Flesch Co, Steve Jones
01.2020 - 01.2022

Product Specialist

Canon ATP
01.2008 - 01.2022

My Field Manager

Gordon Flesch Co, Sal Russo
01.2008 - 01.2020

Senior Service Supervisor

01.2000 - 01.2008

Service Supervisor and ATP Instructor

01.1985 - 01.2000

Dealer

Gordon Flesch Company
01.1982 - 01.2022

Field Service Engineer

01.1982 - 01.1985

Senior Training Manager

Canon Inc

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Canon Inc

Computer Literacy, PC DOS and Hardware, Windows etc - undefined

McHenry County College

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Cary Grove High School

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