- I enjoy helping others and giving back to the community
- Engaging in food photography and sharing culinary creations on social media
- Enjoying the art of baking
Shetel Robinson
Sheveport,LA
Summary
Business management graduate, accounting clerk wanting to obtain a professional position that utilizes my skill set.
Professional with solid background in gaming operations, adept at ensuring smooth and fair gameplay. Strong focus on team collaboration and adapting to changing needs to achieve results. Skilled in customer service, conflict resolution, and maintaining compliance with gaming regulations. Reliable and consistently delivering high-standard performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Dealer
Margaritaville Casino
Bossier City, LA
05.2013 - Current
- Managed dealer operations to ensure compliance with gaming regulations and company policies.
- Engaged customers to promote a positive gaming experience and foster loyalty.
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Dealer/Data Entry Clerk
Diamond Jacks
Bossier City, La
08.2002 - 05.2013
- Team player by working as data entry clerk until the position was filled
- Entering rating cards into the computer showing patron win/loss activity
- Printing player cards and comp tickets for patrons
- Provided exceptional customer service, enhancing guest experiences during gameplay.
- Dealt cards efficiently, ensuring adherence to game rules and customer engagement.
Accounting Clerk
Moody International
The Woodlands, Tx
07.2000 - 01.2001
- Entering invoices into computer system
- Processing and scanning of invoices for billing of clients
- Filing, faxing, photo copying, and record keeping of documents
Education
Associate of Science - Accounting I, II, Peachtree, Business Management, Business Finance, Economics
Southern University
Shreveport, LaSkills
- Memory retention
- Dependability
- Strong hand-eye coordination
- Payout calculations
- Quick thinking
- Excellent customer service
- Teamwork
- Customer service
- Multitasking
- Excellent communication
Accomplishments
Recognized as Employee of the Month for being dependable, a team player, and delivering excellent customer service.
Certification
- Quickbooks Training - 12/7/2023
- Small and Emerging Business Development Peer-to Peer Roundtable 7/5/25
Interests
Timeline
Dealer
Margaritaville Casino
05.2013 - Current
Dealer/Data Entry Clerk
Diamond Jacks
08.2002 - 05.2013
Accounting Clerk
Moody International
07.2000 - 01.2001
Associate of Science - Accounting I, II, Peachtree, Business Management, Business Finance, Economics
Southern University