Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Operations Manager
Walmart
04.2023 - Current
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Learning Trainer
Amazon
04.2021 - 04.2023
Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculums when relevant.
Collaborated with management to develop targeted training programs for improved employee performance.
Addressed performance gaps through targeted interventions such as one-on-one coaching or group workshops, leading to enhanced overall workforce competency levels.
Led workshops on effective communication, time management, and problem-solving techniques, resulting in increased employee productivity.
Mentored new trainers, sharing best practices and supporting their professional growth.
Assistant Store Manager
Carl's Jr
01.2011 - 04.2021
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Receptionist/Office & Circulation Manager/Sales Representative at Uinta County HeraldReceptionist/Office & Circulation Manager/Sales Representative at Uinta County Herald