David Williams
Bay Point,California
Summary
ESSENTIAL QUALIFICATIONS: Highly experienced with providing case management to diverse communities with significant needs around housing, mental health services, food insecurity, and/or disability issues. Ability to engage clients using harm reduction and motivational interviewing practices. Willingness to work in a team-based, multi-collaborative environment. Deep knowledge and comfort with addressing complex issues facing those that identify as LGBTQ, aging, disabled, unstably housed or houseless, with unresolved immigration status, and those addressing substance use and/or mental health and/or cognitive health challenges. Cultural humility towards issues concerning gender, aging, chronic health conditions, disabilities, and co-morbidities.
Overview
18
18
years of professional experience
Work History
Case Manager
San Francisco AIDS Foundation
San Francisco, California
11.2019 - Current
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Collaborated with external agencies to meet educational and transitional needs of students.
- Educated patients and loved ones about different treatment options and outside care approach to reduce burden on hospital resources.
- Participated in professional growth programs to support special education improvement efforts.
- Manages caseload of 20+ long term, intensive case management clients
Program Coordinator
San Francisco AIDS Foundation
San Francisco, California
01.2018 - 11.2019
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- Assisted with community resources for healthcare and mental health.
- Provided direct linkage/navigation services to over 75 clients/patients monthly
Program Manager
Aids Project East Bay
OAKLAND, CA
12.2004 - 10.2017
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Provided direct linkage/navigation services to over 100 clients monthly
Education
Some College (No Degree) - Medical Social Work
Merritt College
Oakland, CASkills
- Court Mandated Reporter
- Case Needs Assessment
- Case Management Tracking
- Social Work
- Microsoft Excel
- Service Referrals
- Client Advocacy
- Program Development
- Microsoft Office
- Community Outreach
- Home Visits and Inspections
- Intervention Plans
- Records Management
- Interdisciplinary Collaboration
- Verbal and Written Communication
Accomplishments
Arnold, E, Williams, D. “Supporting community building among African
American MSM” Oral presentation at CAPS Conference on HIV/AIDS
Prevention. San Francisco, CA, 2010.
Nyathi, B, Williams, D. “Brothers…Where You At?!” T.A.R.R – Taking
Action To Reduce Risk Among Black MSM in Alameda County (ages 19-65)
Oral presentation at the NAESM National African American MSM
Leadership Conference on HIV/AIDS. Emeryville, CA, 2008.
Williams, D. “Brothaz Connexion – A Locally Adapted EBI in Action” Oral
presentation at the NAESM National African American MSM Leadership
Conference on HIV/AIDS. Dallas, TX, 2017.
In 2014, Brothaz Connexion was recognized by the State of California Office of AIDS Administration as a locally developed HIV prevention and education intervention. Brothaz Connexion has served as the longest-running group-level intervention for Black MSM in Alameda County. This intervention has also served as an effective retention program for those who are living with HIV; providing opportunities for supportive services that promote health seeking behaviors and an increase in health literacy among its participants.
Timeline
Case Manager
San Francisco AIDS Foundation
11.2019 - Current
Program Coordinator
San Francisco AIDS Foundation
01.2018 - 11.2019
Program Manager
Aids Project East Bay
12.2004 - 10.2017
Some College (No Degree) - Medical Social Work
Merritt College
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