Tyreyun Prieur
New Orleans,LA
Summary
Accomplished Shift Manager with a proven track record at McDonald's, adept in cash handling and decision-making. Excelled in elevating customer service standards and mentoring employees, significantly enhancing team performance. Skilled in fostering a positive work environment and ensuring compliance with safety protocols, demonstrating exceptional leadership and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Shift Manager
Mc Donalds
Green Acres
02.2021 - 09.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Shift Leader
Publix Grocery
Augusta GA
02.2018 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
John Mc Donough
New Orleans, LA03-2008
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
Timeline
Shift Manager
Mc Donalds
02.2021 - 09.2024
Shift Leader
Publix Grocery
02.2018 - 02.2021
High School Diploma -
John Mc Donough
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