David Williams

Ensure all orders are done in timely matter. Control purchases to mitigate shrink while aggressively increasing sales. Make sure all product is received and stocked/put away. Help support the team and store management in streamlining day to day processes of the department.

General sales for new and used cars. Customer service in person, phone calls and emails.

Acquiring clients through phone calls emails and in person. Promoting community events, such as operation helping heroes to thank those that serve in the force and school teachers. Maintain clients and help with any claims necessary.

Efficiently run and manage the team and team members. Ensure all back of house store processes are followed. daily emails and communication to store and regional leaders. Mitigating shrink while driving sales. Maintaining good rapport with all team members, job dialogues and personal development. Building the bench to ensure team members growth and advancement in the company. Customer service and sales floor excellence.

Managing team members and delegating tasks on a daily basis for smooth operations.

Making sure deliveries are managed properly and floor displays are full and fresh.

Supporting team members through communication and knowing the why behind the plans we are implementing through regional and store leadership.

Maintaining good morale and rapport with the team while empowering them with the skills they need to move up in the company.

Operational excellence in front and back of house organization, according to store operating procedures.