David Wilson

Managed distribution of pharmaceutical deliveries to 30+ medical facilities through coordination with 20 IC delivery partners.

• Developed and implemented strategic plans to optimize supply chain efficiency and reduce costs
• Negotiated contracts with shipping carriers, achieving favorable rates and terms for transportation services.
• Analyzed transportation costs, warehouse capacity utilization, and order fulfillment rates to pinpoint improvement opportunities.

• Responsible for all further processed operation which includes production, scheduling and to ensure compliance with the company’s standards and regulatory requirements with the USPS.
• Evaluate hiring needs and coordinate staffing issues to ensure maximum productivity.
• Understand and optimize labor distribution; maintain and manage weekly staffing levels and schedule efficiently.
• Proactive and initiative contact with supervisors to discuss solutions to possible conflicts or challenges.
• License and train employees on machinery
• Mentoring and motivating team members, providing training and development to optimize their performance and personal growth.
• Support positive employee engagement including valuing differences, fostering collaboration and being a champion of company policies and procedures, which support these goals.
• Communicating performance goals, standards and expectations to team members, recognizing and rewarding individual and team accomplishments and counseling/disciplining performance problems.
• Collect and report all daily operational metrics.
• Responsible for adhering to the safeguarding of PHI, HITECH, Data and Security in Operations and Associate team members.
• Responsible for securing facility and daily close out procedures.
• Responsible for complying with company social and sustainability values: clean and environmentally friendly workplace and products, encouraging associate well-being and career development by providing engaged leadership and sharing available resources with associates.

• Delivered exceptional client experiences through hands-on leadership of associates and managers
• Created, developed and implemented best practices to drive efficiency and accuracy
• Monitored costs and productivity building a profitable operation
• Enhanced operational performance by developing effective business strategies, systems and procedures
• Recruited, trained and empowered employees to achieve key performance indicators
• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Guided management and supervisory staff to promote smooth operations.
• Recruited, interviewed and hired qualified staff for open positions.
• Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.

• Ensured exceptional customer service was achieved by exceeding service metrics
• Responsible for recruiting and on boarding of independent contractors and their delivery teams to deliver products for Costco.
• Recruit, hire and ensure adequate training of staff
• Monitored revenue and cost levels to ensure efficiency, profitability and institute policies and procedures to correct inadequacies
• Making sure operation is in compliance regarding safety measures
• Engage in proactive discipline of operational staff and driver teams
• Ensure adherence to procedural and policy requirements of various governmental bodies
• Ensure operation is compliant with KPI targets and goals

• Responsible for the distribution of Wayfair goods for a geographical area in eastern massachusetts
• Responsible for the recruiting and onboarding of IC's and their delivery service providers
• Managed performance metrics put forth within acceptable company policy
• Monitored revenue and cost levels to ensure efficiency and profitability
• Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
• Built strong operational teams to meet process and production demands.
• Planned delivery routing, team workflows, and promotional initiatives.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.

• Responsible for the distribution of over 110,000 weekly newspapers for the Sun Sentinel and the Miami Herald and other commercial publications in the Ft. Lauderdale area covering 22 zip codes
• Human Resource management within facility to include contractor and employee relations
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
• Managed over 160 independent contractors

• Visited 3 locations weekly to ensure each location as fully functional and operating effectively
• Recruited and trained employees to enable adherence to common standards and procedures
• Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets
• Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability
• Created reports and established processes to assist with loss prevention and budget maintenance
• Maintained the the company leased vehicles
• Improved regional processes by coming up with effective methodologies to handle customer complaints.
• Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
• Recruited and trained employees to enable adherence to common standards and procedures.
• Visited regional locations to verify full functionality and operational effectiveness.

• Managed the day to day operations of packaging and shipping of 30,000 orders of pharmaceuticals with our strategic partner DHL
• Measured and reviewed performance via KPIs and metrics.
• Implemented policies and standard operating procedures and managed quality, customer service and logistics.
• Oversaw financial management, budget management, accounting and payroll activities.
• Produced SOPs to document workplace procedures and optimize productivity through standardization.

• Scheduled and managed the daily activities of the distribution facility to include shipping receiving, inventory control and preventative maintenance in 2 locations.
• Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
• Tracked goods to verify delivery timetables and effectively route to final destinations.
• Strengthened operational efficiencies and traceability.
• Monitored inventory control to align ordering processes with demand plans.
• Led and managed projects to support logistics efforts and plans.
• Created policies and procedures to inform and educate personnel on logistics activities.
• Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.