Summary
Overview
Work History
Education
Skills
Timeline
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David Wood

Pensacola

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.

Overview

4
4
years of professional experience

Work History

Fraud Member Service Representative

Navy Federal
09.2024 - Current
  • Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty.

Food Preparation Worker

Jackson's Steakhouse
05.2024 - 12.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Guaranteed customer satisfaction by quickly delivering orders.

Customer Service & Produce Team Member

Target
04.2021 - 04.2023
  • Workday mainly consisted of organizing the retail/tech floor, unloading trucks/freight, (temporary starbucks service) and working heavily with customers to locate/order different items from the store.

Education

Computer Science

St Petersburg College
01.2024

Skills

  • Technology
  • Excel
  • Adobe
  • People skills
  • Great Communicator
  • Creative problem-solving
  • Food assembly
  • Work station sanitation

Timeline

Fraud Member Service Representative

Navy Federal
09.2024 - Current

Food Preparation Worker

Jackson's Steakhouse
05.2024 - 12.2024

Customer Service & Produce Team Member

Target
04.2021 - 04.2023

Computer Science

St Petersburg College

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David Wood