Ashleigh Rackliff
Wahiawa,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Member Service Representative II
Navy Federal Credit Union
Mililani, USA
10.2025 - Current
- Resolved issues in real time while maintaining calm and professionalism, ensuring customer satisfaction
- Explained information clearly and patiently in one-on-one interactions, enhancing customer understanding
- Handle sensitive information with accuracy and confidentiality
- Managed multiple tasks efficiently in fast-paced environment, contributing to team productivity
Substitute Teacher
DoDEA
Pyeongtaek, South Korea
01.2023 - 07.2023
- Executed daily lesson plans, adapting to changing classroom needs to foster student engagement
- Maintained a structured, supportive classroom environment
- Monitored student academic performance to identify areas for improvement
- Communicated updates and observations to teachers and staff, ensuring continuity in student learning
- Followed school policies and routines
Photographer and Business Owner
AMR Photography
El Paso, USA
11.2018 - 07.2021
- Collaborated with families and children to provide personalized experiences in diverse environments
- Established clear communication to set expectations and foster a welcoming atmosphere
- Managed scheduling, planning, and client communication
- Adjusted approach based on varying personalities and situations to enhance client interactions
- Edit photos using Adobe Photoshop and other software applications.
- Deliver quality products within deadlines established by clientele.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Managed daily operations and ensured smooth workflow in the business.
- Maintained financial records and managed budget for business expenses.
- Ensured compliance with applicable laws and regulations while running the business.
Cell Leader
Watts Water Technology
Franklin, USA
08.2016 - 03.2018
- Promoted from Cell Operator to Cell Leader within five months
- Managed three production cells (9–12 employees total)
- Monitored production metrics and performance goals to ensure compliance with deadlines
- Trained new employees and facilitated daily team meetings to enhance communication and team cohesion
Sales Associate
Kohl's
Tilton, USA
08.2013 - 09.2016
- Delivered exceptional customer service in fast-paced retail environment, enhancing customer satisfaction
- Supported inventory management and sales operations, ensuring product availability and streamlined processes
- Assisted customers in locating products and answering inquiries.
- Maintained store appearance by organizing merchandise and displays.
- Processed transactions accurately at the cash register.
Education
Bachelor’s degree - business administration, marketing
Southern New Hampshire University
Manchester, NH01-2025
Associate’s Degree - Marketing
Southern New Hampshire University
Manchester, NH01-2025
Skills
- Clear communication
- Time management
- Organization
- Conflict resolution
- Technology
- Microsoft Teams
- Google Workspace
- Documentation
- Reporting
- Compliance
- Adaptability
- Data entry
- Scheduling coordination
- Team collaboration
- Problem solving
- Attention to detail
- Case tracking
- Financial management
- Customer relationship management
- Data analysis
- Operations Support
- Dependable
- Punctual
Volunteer Experience
- YMCA, Conservation project, 01/01/25
- Child youth services, Volleyball coach, 01/01/23
- Rebel Rescue South Korea, Animal foster & photographer, 01/01/22
Professional Development
- Google Data Analytics, Coursera, 01/01/25
- Google Digital Marketing and e-Commerce, Coursera, 01/01/24
- CAPM Certification, PMI, In Progress: EST 06/15/2026
Timeline
Member Service Representative II
Navy Federal Credit Union
10.2025 - Current
Substitute Teacher
DoDEA
01.2023 - 07.2023
Photographer and Business Owner
AMR Photography
11.2018 - 07.2021
Cell Leader
Watts Water Technology
08.2016 - 03.2018
Sales Associate
Kohl's
08.2013 - 09.2016
Bachelor’s degree - business administration, marketing
Southern New Hampshire University
Associate’s Degree - Marketing
Southern New Hampshire University