David Woolforlk
Griffin,GA
Summary
Hardworking employee enthusiastic about learning the transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Customer Care Representative
Three Rivers Regional Commission
01.2024 - Current
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Delivered prompt service to prioritize customer needs.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Reduced downtime for machinery by quickly identifying issues and performing necessary repairs.
Driver
Three Rivers Regional Commission
07.2023 - Current
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Driver
RMS
01.2018 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
Driver
Transitions
06.2015 - 04.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Custodian
Griffin Spalding County School System
03.2011 - 05.2013
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
High School Diploma -
Griffin High School
Griffin, GA06.2002
Skills
- Vehicle Inspection
- Passenger Transportation
- Vehicle Maintenance
- Appointment Scheduling
- DOT Compliance
- Passenger Assistance
- Time Management
- Traffic Law Observation
- Confidentiality Understanding
- Route Planning
- Punctual and Reliable
- Customer Service
Timeline
Customer Care Representative
Three Rivers Regional Commission
01.2024 - Current
Driver
Three Rivers Regional Commission
07.2023 - Current
Driver
RMS
01.2018 - 06.2023
Driver
Transitions
06.2015 - 04.2018
Custodian
Griffin Spalding County School System
03.2011 - 05.2013
High School Diploma -
Griffin High School
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