David Yang
Hemet,CA
Summary
Self-motivated professional with experience in and around the Surveillance, Security, Computer field. Ability to adapt to changing priorities. Throughout my experience, I have demonstrated three core strengths: Applying research and development, a great ability to motivate for performance, and solid project management capabilities. - Research & Development- My previous position as Security Specialist focused heavily on research and development solutions that enhanced safety, and awareness, while mitigating threats and vulnerabilities. - Performance Motivation- Train, lead, mentor approximately 40 security officers to ensure security staff is prepared to meet client’s expectations. - Project Management- Works directly with client on security related issues; conducts risk assessments on high visibility assignments. Contributes to security incident management process, reviews SOP’s and provides feedback for management. Develops analytical data/metrics for senior leadership for assessing daily and annual workload; used to increase manpower/budget.
Overview
18
18
years of professional experience
Work History
SURVEILLANCE AGENT
Cahuilla
Anza, CA
09.2021 - Current
- Responsible for the development and installation of a closed-circuit television system to monitor the security of Company assets with the focus on gaming and money-handling activities.
- Observing the gaming operations; to record and report violations of procedures and laws through the proper channels.
- Operated surveillance cameras, monitors and other equipment.
- Investigated calls and complaints involving card counters, game cheaters and wrongly paid losing hands.
- Monitored alarms and activity on panels, doors and gates throughout facility to detect threats to worker safety and prevent or address improper access to secured areas by unauthorized parties.
Owner/Manager
DY Customs
08.2015 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Security Specialist/SOC Operator
AlliedBarton Security Services
06.2013 - 07.2014
- Security Operations Center of Gilead Sciences (SOC), Controls daily operations and dispatching of security officers. SOC computer programs used are CCure alarm Monitoring/Administration, Perspective dispatch/Incident reports, Oculus CCTV, and Microsoft applications.
- Evaluated employees, baggage and shipments to assess security and compliance.
- Ran routine security checks, suggesting improvements as necessary.
- Managed credentialing for site employees, consultants and subcontractors.
Security Lead
Andrews International Security
06.2012 - 05.2013
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files.
- Provided security team leadership and contributed to on-call duties.
- Managed security staff schedules for shifts, minimizing overtime costs.
Forklift/Walkie Driver
Ross Distribution Center
06.2011 - 05.2012
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Reported safety and quality issues to management.
- Tied and secured loads to prevent shifting or damage to items.
- Prepared finished stock for shipment by identifying, pulling and packing product.
Help Desk Support Specialist
Inland Reginal Center
07.2010 - 06.2011
- Assisted customers with instructional support and product troubleshooting.
- Supported customers with password resets and account customization.
- Opened service tickets for clients, documenting user information and description of problem.
- Resolved Level 1 technical issues with software, hardware and peripherals.
- Fielded help desk customer questions and fulfilled requests.
- Recorded complaints, product deficiencies, returned orders and other customer documentation in system.
Owner/Manager
American
05.2006 - 08.2007
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Devised business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Executed performance reviews to encourage improved productivity for team members.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
Education
Associates of Sciences - Arts, Computer Science for
Mt. San Jacinto College
05.2020
Associate of Arts - Math & Science
Mt San Jacinto College
San Jacinto, CA05.2019
Skills
- Strong verbal and written skills (detailed incident report writing)
- Ability to adapt to changing priorities
- Proficient in Microsoft applications and printers (CCTV Monitor, Avigilon)
- Excellent customer service/business communication
- Good eye for detail with the ability to always stay organized
- Enforcement of Policies and Procedures
References
References
[Available upon request.
Timeline
SURVEILLANCE AGENT
Cahuilla
09.2021 - Current
Owner/Manager
DY Customs
08.2015 - Current
Security Specialist/SOC Operator
AlliedBarton Security Services
06.2013 - 07.2014
Security Lead
Andrews International Security
06.2012 - 05.2013
Forklift/Walkie Driver
Ross Distribution Center
06.2011 - 05.2012
Help Desk Support Specialist
Inland Reginal Center
07.2010 - 06.2011
Owner/Manager
American
05.2006 - 08.2007
Associates of Sciences - Arts, Computer Science for
Mt. San Jacinto College
Associate of Arts - Math & Science
Mt San Jacinto College