Linda Kham
Redding,CA
Summary
Seeks to engage with a company that promotes skill development while providing opportunities for advancement and personal growth.
Overview
15
15
years of professional experience
Work History
Surveillance Agent
Redding Rancheria
02.2022 - 10.2025
- - Enhanced operational efficiency through collaboration with security teams and law enforcement during investigations.
- - Analyzed recorded footage for incident reconstruction and evidence collection.
- - Authored comprehensive reports detailing work order completions, malfunctions, and activities.
- - Trained personnel on surveillance technology, ensuring adherence to proper procedures.
- - Oversaw surveillance feeds to detect suspicious actions, reporting violations promptly.
- - Monitored casino floor for potential hazards, contributing to a safe gaming environment.
- - Maintained detailed records of incidents, aiding in audits and investigations.
- - Implemented new protocols to improve response strategies.
- Monitored surveillance feeds to detect and report suspicious activities.
- Conducted regular inspections of premises to ensure safety compliance.
Mail Handler
USPS
11.2018 - 11.2020
- Streamlined operations on sorting machinery for optimal package organization.
- Handled forklift operations to facilitate truck dispatching efficiently.
- Directed vehicle logistics for smooth loading of mail onto delivery vehicles.
- Addressed customer questions at post office, contributing to service improvement.
- Sorted mail by address and location to enhance delivery precision.
Cage cashier
Winriver Resort & Casino
12.2016 - 02.2018
- Delivered prompt, accurate and excellent customer service.
- Maintained confidentiality of guest records and client information.
- Helped with new cashiers training in the cage.
- Processed large cash transactions for guests.
- Check cashing. Processing of cash advances.
- Exchanged tickets and chips for cash
Universal Banker
US Bank
10.2017 - 01.2018
- Aid customers in opening, managing and optimizing their bank accounts and other products
- Provide advisory services for clients regarding available financial services
- Help customers with tasks such as resolving account issues, putting in special account instructions, and handling stop payments
- Take over bank teller duties when needed, maintaining top quality in front-line coverage
- Maintain professional appearance and behavior for customers at all times
- Build long-term relationships with clients as a foundation to cross-sell our products and services
Bank Teller
Tricounties Bank
06.2016 - 10.2016
- Greeted all customers as they entered the bank lobby and thanked them as they left
- Made customer deposits and withdrawals as requested and retrieved account information
- Referred customers to other bank staff for different types of transaction requests.
- Processed and received loan payments.
- Suggested bank products and solutions to clients and informed them of newly available products.
- Maintains confidentiality regarding customer account information
- Has an outgoing friendly and professional demeanor
- Detail-oriented
Cage cashier
Winriver Resort & Casino
01.2013 - 03.2014
- Delivered prompt, accurate and excellent customer service.
- Maintained confidentiality of guest records and client information.
- Helped with new cashiers training in the cage.
- Processed large cash transactions for guests.
- Check cashing. Processing of cash advances.
- Exchanged tickets and chips for cash
Sales specialist
JCPenney
10.2010 - 01.2013
- Retail Sales
- Cash-Handling Accuracy
- Credit Card Transactions
- Customer Service Excellence
- Loss Prevention
- Merchandising & Stocking
Education
High School Diploma - undefined
Enterprise High School
06.2009
Skills
- Audio monitoring
- Patrolling
- Video monitoring
- Physical fitness
- Report writing
- Intelligence gathering
- Crime prevention methods
- Multi-tasking
- Discreet operations
- Emergency assistance
- Investigative techniques
- Escorting
- CCTV maintenance
- Several screen monitoring
- Stress management
- Problem-solving aptitude
- Time management abilities
- Surveillance techniques
- Goal setting
- Computer literacy
- Interpersonal skills
- Self motivation
- Analytical thinking
- Task prioritization
- Team building
- Relationship building
- Verbal communication
- Adaptability and flexibility
- Effective communication
- Active listening
- Organizational skills
- Critical thinking
- Reliability
- Multitasking Abilities
- Multitasking
- Attention to detail
Timeline
Surveillance Agent
Redding Rancheria
02.2022 - 10.2025
Mail Handler
USPS
11.2018 - 11.2020
Universal Banker
US Bank
10.2017 - 01.2018
Cage cashier
Winriver Resort & Casino
12.2016 - 02.2018
Bank Teller
Tricounties Bank
06.2016 - 10.2016
Cage cashier
Winriver Resort & Casino
01.2013 - 03.2014
Sales specialist
JCPenney
10.2010 - 01.2013
High School Diploma - undefined
Enterprise High School