- Enjoy participating in powerlifting for overall physical and mental well-being
- Auto Repair/Restoration
- Fishing
- Archery
Joshua Gritts
McKinleyville,CA
Summary
Proficient Surveillance Agent specializing in monitoring and documenting security incidents. Known for strong observational skills and physical fitness, contributing to a secure environment. Committed to enhancing operational efficiency through teamwork and proactive incident response.
Overview
12
12
years of professional experience
Work History
Surveillance Agent
Blue Lake Casino
04.2024 - Current
- Monitored live surveillance feeds to detect suspicious activity and ensure safety protocols.
- Documented incidents and maintained detailed reports for further investigation.
- Collaborated with security teams to respond promptly to potential threats.
- Conducted regular inspections of surveillance equipment to ensure operational efficiency.
- Conducted reviews to find the who, what, where, when, why, and how.
- Supported loss prevention efforts through rigorous observation of cash handling procedures within the casino operation.
Floor Technician
The Club For Fitness
01.2023 - 10.2023
- Operated floor cleaning equipment, ensuring adherence to safety protocols and maintenance standards.
- Conducted routine inspections of flooring surfaces to identify and address maintenance needs.
- Assisted in training new staff on proper cleaning techniques and equipment usage.
- Performed deep cleaning tasks, including stripping, waxing, and buffing floors to maintain appearance.
Supervisor
Papa Murphy's Take and Bake Pizza
02.2021 - 02.2022
- Supervised daily operations, ensuring compliance with food safety standards and company policies.
- Trained and mentored team members on pizza preparation and customer service best practices.
- Managed inventory levels, optimizing stock control to minimize waste and maximize efficiency.
- Implemented process improvements that enhanced workflow and reduced order preparation time.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels in store experience.
Player's Club Representative
Cher-Ae Heights
01.2019 - 05.2020
- Assisted members with inquiries and account management to enhance customer satisfaction.
- Coordinated promotional events and club activities to drive member engagement and retention.
- Provided accurate information on rewards programs, ensuring clear communication of benefits.
- Resolved member concerns promptly, fostering positive relationships and loyalty.
Bouncer
Brewer's Bar and Grill
05.2015 - 05.2016
- Enforced safety protocols to maintain secure environment for patrons and staff.
- Monitored crowd behavior, intervening in conflicts to prevent escalation.
- Collaborated with management to develop incident response strategies and improve security measures.
- Trained new staff on emergency procedures and conflict resolution techniques.
Security Officer
Cher-Ae Heights Casino
03.2014 - 03.2015
- Monitored casino premises to ensure safety and compliance with security protocols.
- Responded promptly to incidents, conducting investigations and documenting findings.
- Collaborated with law enforcement during emergency situations to maintain order.
- Trained new security staff on procedures, policies, and emergency response techniques.
Education
No Degree -
Saddleback High
Santa AnaSkills
- Audio monitoring
- Patrolling
- Video monitoring
- Physical fitness
- Martial Arts experience 10 years
Interests
Timeline
Surveillance Agent
Blue Lake Casino
04.2024 - Current
Floor Technician
The Club For Fitness
01.2023 - 10.2023
Supervisor
Papa Murphy's Take and Bake Pizza
02.2021 - 02.2022
Player's Club Representative
Cher-Ae Heights
01.2019 - 05.2020
Bouncer
Brewer's Bar and Grill
05.2015 - 05.2016
Security Officer
Cher-Ae Heights Casino
03.2014 - 03.2015
No Degree -
Saddleback High