Summary
Overview
Work History
Education
Skills
References
Timeline
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David Yontz

Columbia,Missouri

Summary

Accomplished debt collection professional with 25 years of experience, recognized for exceptional communication and problem-resolution abilities. Expertise in negotiation and client retention has contributed significantly to organizational growth while upholding integrity and ethical standards. Strong track record of achieving goals and enhancing operational efficiency.

Overview

16
16
years of professional experience

Work History

Account Manager

Central Portfolio Control
Minnetonka, MN
01.2024 - Current

Negotiated repayment solutions with consumers across various sectors such as healthcare, fintech, and property management.

Office Manager

Hawthorn Recovery Services
Columbia, MO
09.2008 - 12.2023
  • Oversaw collection of accounts receivable from multiple hospitals and physician groups.
  • Assessed placement and recovery data to optimize resource allocation.
  • Developed monthly company and employee forecasts.
  • Oversee operational activities.
  • Cultivated strong client relationships with healthcare facilities and medical professionals.
  • Conduct training sessions for staff enhancement.
  • Oversee all phases of human resources, including recruitment, employee growth, and separation.
  • Selected vendors for various business components.
  • Engaged regularly with legal teams across local, regional, and national levels.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed, scheduled and coordinated office functions and activities for employees.

Education

High school or equivalent -

Fayette High School
Fayette, MO
05.1990

Criminal Justice -

University of Central Missouri
Warrensburg, MO

Skills

  • Team Leadership
  • Client Engagement
  • Client Support
  • Database Management
  • Issue Resolution Management
  • Database Administration
  • Financial Credit Assessment
  • Collection Strategy Development
  • Debt Collections
  • Microsoft Office Proficiency

References

References available upon request.

Timeline

Account Manager

Central Portfolio Control
01.2024 - Current

Office Manager

Hawthorn Recovery Services
09.2008 - 12.2023

High school or equivalent -

Fayette High School

Criminal Justice -

University of Central Missouri
David Yontz