David Zamarron
Sacramento,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Paragary’s Restaurant Group
Sacramento
09.2022 - 09.2023
- Pavilions Ln
- Guest services, Efficiently implemented problem-solving skills to provide an elevated experience for all guests
- Employed ability to multi-task in a fast-paced work environment
- Improved guest relations by utilizing training in hospitality
- Independently accomplished all tasks with effective use of time management skills.
Server
Tres Hermans
Sacramento
09.2021 - 08.2022
- J St, Server, Increased business through creative marketing strategies, including social media
- Successfully employed hospitality skills to increase revenue for the company
- Utilized knowledge of food and wine to increase guest satisfaction and sales
- Successfully paired wine and food dishes for nightly specials.
Cashier
Mcdonald’s, Oaks Blvd
Sacramento
10.2020 - 08.2021
- Assisted 100 or more guests daily by placing and delivering orders accurately and efficiently.
- Train new dining room employees in health and safety, guest communication, and menu items
- Totaled and reconciled receipts at the end of each shift for accurate financial reporting
- Further developed problem-solving and interpersonal skills while working in high-stress situations.
Education
Bachelor of Arts - Arts
California State University
Sacramento, CA06.2025
High School Diploma -
Rio Lindo Academy
Healdsburg, CA06.2021
Skills
- Typing
- Word
- Excel
- Outlook
- Power Point
- Communication skills
- Self-directed
- Guest Service Driven
- Creative Problem Solving
- Hospitality
- Writing skills
- Open Table
- Social media marketing
- Phone Etiquette
- Problem Solver
Timeline
Guest Service Representative
Paragary’s Restaurant Group
09.2022 - 09.2023
Server
Tres Hermans
09.2021 - 08.2022
Cashier
Mcdonald’s, Oaks Blvd
10.2020 - 08.2021
Bachelor of Arts - Arts
California State University
High School Diploma -
Rio Lindo Academy