Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Zarco

Pittsburg,CA

Summary

Accomplished Airbnb Host and Barbershop Manager with a proven track record of enhancing guest experiences and fostering positive community relationships. Leveraging exceptional communication and strong organization skills, I achieved a 5 Star rating on Airbnb and significantly increased online engagement for LUXE Mobile Barbershop. Specialize in problem-solving and property management, ensuring high satisfaction rates and operational efficiency.


Professional driver with focus on delivering exceptional service and ensuring passenger safety. Known for reliability, strong communication skills, and adaptability in changing conditions. Collaborative team player who works well with others and consistently achieves results.

Overview

11
11
years of professional experience

Work History

Airbnb Host

Airbnb
05.2024 - Current
  • Hosted international travelers from various cultures, adapting communication styles accordingly while maintaining a warm, welcoming atmosphere throughout their stay.
  • Developed a comprehensive house manual to provide clear instructions for guests during their stay.
  • Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
  • Established positive relationships with neighbors and local businesses to promote goodwill within the community.
  • 5 Star rating
  • Super Host
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.

Barbershop Manager

LUXE Mobile Barbershop
10.2022 - Current
  • Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
  • Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
  • Resolved guest complaints about service or style.
  • Coordinated workshops and training sessions for professional development of staff members.
  • Implemented social media campaigns that showcased the barbershop''s workmanship, leading to increased online engagement from potential clients.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
  • Managed daily operations for a smooth barbershop experience and enhanced client retention.

Uber Driver

UBER
02.2019 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • 4.99 star rating
  • Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
  • Developed deep knowledge of local routes and area destinations.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Barber

First Class Barbershop
04.2014 - 07.2021
  • Counted and documented opening and closing cash amounts daily.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
  • Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.

Education

No Degree - Barber

Moler Barber College
Oakland, CA
07-2013

Skills

  • Strong Organization
  • Booking Management
  • Effective problem solving
  • Exceptional communication
  • Property Management
  • Problem-solving abilities
  • Attention to Detail
  • Positive Attitude

Languages

Spanish
Native or Bilingual
English

Timeline

Airbnb Host

Airbnb
05.2024 - Current

Barbershop Manager

LUXE Mobile Barbershop
10.2022 - Current

Uber Driver

UBER
02.2019 - Current

Barber

First Class Barbershop
04.2014 - 07.2021

No Degree - Barber

Moler Barber College

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David Zarco