Davida Lee
Atlanta,GA
Overview
2
2
years of professional experience
Work History
Server
Daquiri Factory
Atlanta, GA
12.2022 - 01.2025
- Trained new employees on restaurant procedures and plating techniques.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided exceptional service to high volume of daily customers.
Server
Sea Salt
Atlanta, GA
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Memorized dining room floor plans and understood seat number system.
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Server
Views Bar
Atlanta, GA
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Building Manager
University of Michigan Trotter Multicultural Center
Ann Arbor, MI
- Supervised daily events and activities throughout the building during after-hours to ensure comfort and safety is maintained.
- Provided input as a selected employee on methods for the improvement of Trotter through décor and marketing for Trotters 2019 re-grand opening.
Server
Cantina Taqueria + Bar
Ann Arbor, MI
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Server
Olgas KitchenInc
Ann Arbor, MI
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Education
Bachelor of Arts - Sociology
University Of Michigan
Ann Arbor, MI2019
Skills
- Excellent Customer Service
- Certified Bar Tender
- Leadership
- Marketing
- Safety
- POS Experience
- Microsoft Office expertise
- Report creation
- Project management abilities
- Quantitative skills
- Ability to analyze reports
- Organizational skills
Timeline
Server
Daquiri Factory
12.2022 - 01.2025
Server
Sea Salt
Server
Views Bar
Building Manager
University of Michigan Trotter Multicultural Center
Server
Cantina Taqueria + Bar
Server
Olgas KitchenInc
Bachelor of Arts - Sociology
University Of Michigan
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