Davida Williams

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Improved safety procedures to create safe working conditions for workers.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

Supervised team activities, facilitated training programs, and ensured sanitation standards.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
• Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
• Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
• Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
• Conducted routine inspections of monitoring equipment to ensure optimal functionality, proactively addressing any issues identified.
• Monitored government regulations and standards to provide alignment with company policies and procedures.
• Monitored number of cases received and returned by employees on weekly, monthly, and quarterly basis.