David Antonio Hernandez Rivas
Winchester,VA
Summary
Results-driven Shift Lead Security Officer with expertise in team supervision, CCTV monitoring, and staff training with 3 years of CCURE 9000 and EXACQVISION experience and use. Committed to ensuring a positive work environment while enhancing operational efficiency and customer satisfaction. Professional with a strong background in customer service and team leadership. Known for problem-solving abilities and staff training experience, aiming to foster high customer satisfaction and maintain a secure, efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Security Officer
Gardaworld Security services
Ashburn, Virginia
05.2024 - Current
- Supervised team members during daily operations and shift transitions.
- Assisted with training new employees on operational procedures and safety guidelines.
- Enforced company policies to maintain a positive work environment for staff.
- Reviewed CCTV footage regularly to ensure proper functioning of the system.
- Monitored CCTV systems to detect any unauthorized activities.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintenance Mechanic
JLL
Ashburn, Virginia
08.2022 - 12.2025
- Performed routine inspections on machinery and equipment for maintenance needs.
- Troubleshot mechanical issues to identify and resolve problems efficiently.
- Repaired and replaced faulty components to ensure optimal equipment performance.
- Maintained accurate records of maintenance activities and inventory supplies.
Shift Lead Security officer
Allied Universal Security Services
Ashburn, Virginia
12.2022 - 05.2024
- Supervised team members during daily operations and shift transitions.
- Assisted with training new employees on operational procedures and safety guidelines.
- Enforced company policies to maintain a positive work environment for staff.
- Reviewed CCTV footage regularly to ensure proper functioning of the system.
- Monitored CCTV systems to detect any unauthorized activities.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Education
High School Diploma -
Park View High School
Sterling, VA06-2022
Skills
- Team supervision
- CCTV monitoring
- Equipment maintenance
- Staff training
- Customer relationship management
- Problem solving
- CCTV operation
- Machinery operation
- Customer service
Accomplishments
- Won Annual customer service award with Janelia HHMI Gardaworld
Certification
- Active Virginia DCJS
- Active Maryland DCJS
Languages
Spanish
Professional
Timeline
Shift Lead Security Officer
Gardaworld Security services
05.2024 - Current
Shift Lead Security officer
Allied Universal Security Services
12.2022 - 05.2024
Maintenance Mechanic
JLL
08.2022 - 12.2025
High School Diploma -
Park View High School
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