Summary

Overview

Work History

Education

Skills

Certification

References

Timeline

Stephen Spence

Spring Valley,California

Summary

Dedicated and detail-oriented professional with extensive experience in security operations, hospitality services, and facility support. Skilled in team leadership, surveillance, safety enforcement, and customer service across diverse environments. I'm eager to leverage strong organizational and interpersonal skills in new professional opportunities.

Overview

years of professional experience

Certifications

Work History

Security Supervisor / Shift Lead

Allied Universal Security Services

San Diego, CA

10.2022 - Current

Supervised daily operations at high-rise residential properties (Park Place and The Grande South), overseeing a team of seven security officers.
Performed security duties including building patrols, hazard reporting, criminal activity deterrence, CCTV monitoring, and loss prevention.
Managed access control for guests, vendors, deliveries, realtors, and emergency services; maintained unit key logs.
Implemented enhanced security policies to improve efficiency, safety, and team awareness.
Supported building management with scheduling, uniform distribution, disciplinary actions, and team-building initiatives.
Trained all new and on-call officers; conducted quarterly meetings and weekly email updates.
Prepared daily shift reports and logs using Microsoft Excel and Word.

Certified Phlebotomy Extern

Kaiser Permanente Zion

San Diego, CA

04.2023 - 05.2023

Performed venipuncture and capillary draws on diverse patient populations in a clinical environment under the supervision of a preceptor.
Processed specimens for laboratory analysis while adhering to safety and infection control protocols.
Maintained accurate patient records and ensured proper labeling and handling of all blood samples.
Provided professional and compassionate patient care, addressing patient concerns during procedures.

Security Guard/Officer in Charge

Securitas Security Services

Various Locations

04.2016 - 10.2022

Provided security services at hotels, events, construction sites, banks, college campuses, residential high-rises, data centers, and office buildings.
Conducted perimeter patrols, CCTV surveillance, maintenance hazard reporting, and crime deterrence.
Responded promptly to alarms and emergency situations, coordinating with local authorities.
Logged visitor check-ins, equipment issuance, and incident reports, with a focus on safety and professionalism.
Promoted in 2021 to officer in charge of Park Place HOA. Oversaw and supervised the security team and operations.

Food and Beverage Floor Attendant

Viejas Casino & Resort

Alpine, CA

05.2013 - 07.2015

Coordinated with warehouse and distribution centers to keep multiple restaurants, bars, and lounges stocked.
Bussing tables, serving guests, and supporting restaurant staff during peak periods.
Assisted in food expediting to maintain fast and efficient guest service.
Assisted in stocking shelves, setting up displays and organizing merchandise.
Checked stock levels in storage areas to determine what needs to be replenished.
Operated cash registers in order to process payments from customers.

MWR Associate

Morton Hall, US Navy Submarine Base

Groton, CT

01.2011 - 01.2013

Supported morale events, including carnivals, lobster boils, and tournaments, for Navy personnel and service members.
Maintained athletic facilities, and managed rental operations for equipment and concessions.
Handled clerical duties such as logging visitor records, cash transactions, and maintenance requests.
Assisted in training personnel on safety protocols and operational procedures.