Dynamic legal professional specializing in case management, file preparation, and client communication, bringing 7 years of experience at Office of Defense Services.
Overview
20
20
years of professional experience
Work History
Mitigation Officer
Delaware Family Court
Georgetown, DE
12.2025 - 04.2026
Case Management: Reviewing files, scheduling sessions, and explaining court procedures to parties.
Mediation Sessions: Conducting, managing, and facilitating confidential, structured dialogue between parties to reach a resolution.
Drafting Agreements: Preparing legal documents, such as consent orders or settlement agreements, for judge approval.
Investigation & Reporting: Conducting inquiries into family stability, interviewing relevant parties/litigants, and preparing reports for the court, particularly in custody disputes, juvenile arbitration, child support, and PFA Case Reviews.
Information & Referral: Explaining court functions and connecting families with community resources.
Legal Assistant II
Office of Defense Services
01.2019 - 12.2025
Manage comprehensive administrative operations for legal teams, including weekly schedule coordination, discovery processing, client correspondence, and motion drafting.
Coordinate preliminary hearings and conduct conflict checks to ensure case integrity.
Through progressive experience, I have developed proficiency in legal secretary and support functions across multiple court departments and practice areas including training/development of new employees, case management, discovery/evidence handling, legal document preparation, client/litigant communication, legal research, and trial preparation.
Scheduling Coordinator
Beebe Hospital-Tunnel Cancer Center
01.2015 - 01.2018
Patient scheduling and intake coordination of all incoming oncology patients.
Coordinate new patient appointments for initial consultations, ensuring timely access to care while collecting necessary medical histories, insurance information, and referral documentation to facilitate seamless onboarding into the practice.
Manage complex scheduling across medical oncology, radiation oncology, and surgical oncology departments, balancing provider availability, treatment timelines, and patient needs while maintaining optimal workflow efficiency and minimizing scheduling conflicts.
Logistical Sales Operator
Avalanche Industries
01.2013 - 01.2015
Consistently met and exceeded weekly and monthly sales targets through strategic customer engagement, product knowledge, and proactive sales techniques.
Oversaw daily operational workflows, maintained accurate sales documentation and tracking sheets, and managed order fulfillment processes to ensure timely delivery and customer satisfaction.
Coordinated product inventory, shipping schedules, and order processing to optimize efficiency and maintain seamless supply chain operations.
Office Supplies Sales Manager
Staples, Inc.
01.2006 - 01.2013
Supervised and mentored a team of 9 employees, providing training, performance feedback, and scheduling to maintain optimal staffing levels and departmental productivity.
Consistently achieved and surpassed monthly sales goals through effective merchandising strategies, customer service excellence, and team motivation.
Implemented inventory management protocols and loss prevention measures that successfully reduced shrinkage, protecting company assets and improving profitability.
Fostered a customer-focused environment, resolving escalated issues and ensuring high levels of customer satisfaction and repeat business.
Education
Associate of Applied Science - Legal Studies - Paralegal Program
Delaware Technical Community College
Georgetown, DE
01.2020
Skills
Legal research and motion drafting
Client correspondence and communication
Case management and discovery processing
Document preparation and court filing
Cross-functional communication
Database management
Administrative support and employee training
Languages
English
Native language
Affiliations
Phi Theta Kappa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mitigation Officer
Delaware Family Court
12.2025 - 04.2026
Legal Assistant II
Office of Defense Services
01.2019 - 12.2025
Scheduling Coordinator
Beebe Hospital-Tunnel Cancer Center
01.2015 - 01.2018
Logistical Sales Operator
Avalanche Industries
01.2013 - 01.2015
Office Supplies Sales Manager
Staples, Inc.
01.2006 - 01.2013
Associate of Applied Science - Legal Studies - Paralegal Program
Paralegal, Criminal and Civil Law Investigator at Private Criminal and Civil Law AttorneysParalegal, Criminal and Civil Law Investigator at Private Criminal and Civil Law Attorneys
ADVOCATE LEGAL PRACTITIONER - REPRESENTATION OF CLIENTS IN COURT AND WORK IN CHAMBERS at COURT'S OF SOUTH AFRICAADVOCATE LEGAL PRACTITIONER - REPRESENTATION OF CLIENTS IN COURT AND WORK IN CHAMBERS at COURT'S OF SOUTH AFRICA