Alaina Richardson
Brooklyn
Summary
Achieved advanced education with a master's in guidance and counseling and a bachelor's in psychology. Excel in compassionate communication, utilizing exceptional listening and speaking abilities to foster supportive environments. Passionately empower others through strategic application of educational skills. Enhanced productivity through proficiency in Microsoft applications. Successfully facilitated adoption of Epic medical system, contributing to team competency through expert training.
Overview
28
28
years of professional experience
Work History
Probation Officer
NYC Dept. of Probation
Brooklyn, NY
- Current
- Make preliminary investigations of defendants’ alleged crimes or offenses; obtain information on offenders’ legal, economic, and psycho-social history and background; interpret conditions of sentence to persons placed under probation supervision; provide therapeutic counseling to probationers individually
- Supervise their progress; assist court in making appropriate determinations in very complex and sensitive cases; act as liaisons between the department and the courts; secure and clarify information, answer questions, prepare and submit written reports and recommendations, including revocation of probation if necessary; keep track of court cases in which the department is involved; refer probationers to social governmental or community agencies which may assist in probationer’s rehabilitation
- Perform field work, which includes home visits to individuals under investigation or supervision; correspond with and make collateral visits to friends, relatives, community agencies, employers, former employers, places of worship, schools, law enforcement agencies, and others; prepare and maintain case records; provide specialized services in research and demonstration projects; provide intake service to determine the necessity for court intervention or adjust matters without referral to court
- Operate motor vehicles; serve as department representatives, as may be required; receive instruction in the use of deadly physical force, firearms and other weapons; may operate a computer; may assist in the supervision of volunteers; may perform Probation Violation investigations, enforce Violation of Probation warrants, execute warrants, perform “failure to report” investigations and requisite field visits, detain or take into custody probationers wanted by law enforcement agencies
Clerk
Brookdale University Hospital and Medical Center
Brooklyn, NY
- 09.2019
- Use of technical and financial skill to track, manage and disperse patients cash flow to the residents of two nursing homes
- Prepare check request to receive money
- Manage up date income records by Receiving cash, bank checks and documenting all relevant transactions
- Handle all payments from 12 outside clinic offices and accurately enter their daily payment activities for processing
- Log in and out personal valuables to psych patients or to their families
School Counselor Internship
Mediba Prep Middle School
Brooklyn, NY
- 06.2018
- Conduct one on one and group sessions with and without the assistance of the main counselor
- Listen to students concerns about academic, emotional and social problems
- Conduct sessions with students with IEP’s and learning disabilities
- Help students process their problems, plan goals and action
- Mediate conflicts between students, teachers and parents
- Assist with high school prep: applications, setting up high school exams, taking the students to high school fairs and tours
- Worked with teachers to improve learning conditions
Nursing Station Clerk
Brookdale University Hospital and Medical Center
Brooklyn, NY
- 01.2014
- Prepare patients information for nurses, doctors and other medical staff
- Schedule daily appointments; copy information, such as patient's temperature, pulse rate, and blood pressure from nurses' records onto patient's medical records
- Record information, such as physicians' orders and instructions, dietary requirements, and medication information, in patient charts and medical records
- Prepare notice of patient's discharge while compiling census of patients
Medical records clerk
Brookdale University Hospital and Medical Center
Brooklyn, NY
01.2003 - 01.2014
- File and retrieve records, accurately files/ assembles documents in charts order
- Give immediate attention to doctors, emergency and clinic stat requests
- Gather important information for the correspondence unit which includes sending out vital information to insurance companies that handles the hospitals cases
- Use of Patcom, IDX and Epic system to research and log record in and out of the department
Director’s Assistants
NYC Administration for Children Services
Brooklyn, NY
01.1999 - 01.2002
- Updated foster children files to meet appropriate standards for audit
- Help director supervise and take notes of sibling visits with clients, parents and families
- Case planner for clients; children families and for children exceptional needs
- Conduct weekly/Bi-weekly inspections that correspond with outside agencies; W.I.N, drug programs, family courts, and other outside ACS offices
- Ensure documentation for outreach programs are met
- Follow up on aftercare programs for clients
- Provide on-going case management support as needed to ensure service plan and outcome are met or changes as needed
Education
Advanced Certificate - Guidance and Counseling
The College of New Rochelle
New Rochelle, NY08-2018
M.S degree - Guidance and Counseling
The College of New Rochelle
New Rochelle, NY12-2017
B.A - Psychology
The College of New Rochelle
New Rochelle, NY05-2015
Skills
- Case planning
- Documentation
- Home inspections
- Offender supervision
Timeline
Medical records clerk
Brookdale University Hospital and Medical Center
01.2003 - 01.2014
Director’s Assistants
NYC Administration for Children Services
01.1999 - 01.2002
B.A - Psychology
The College of New Rochelle
M.S degree - Guidance and Counseling
The College of New Rochelle
Advanced Certificate - Guidance and Counseling
The College of New Rochelle
Nursing Station Clerk
Brookdale University Hospital and Medical Center
- 01.2014
School Counselor Internship
Mediba Prep Middle School
- 06.2018
Clerk
Brookdale University Hospital and Medical Center
- 09.2019
Probation Officer
NYC Dept. of Probation
- Current