David E. Jones Jr.
Milwaukee,WI
Summary
Highly skilled and enthusiastic professional with more than 11 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Clinic Manager
LifeLine Screening
01.2022 - Current
- Operate clinic in accordance with corporate policies and procedures while maintaining federal standards in a daily changing environment.
- Conduct employee reviews, interviews, and discipline
- Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance such as FDA & CLIA audit
- Perform basic tasks of Basic EMT, M.A, laboratory tech & Phlebotomist.
Clinic Manager
NuMale/NuFemme Medical Center
10.2020 - 01.2022
- Hired, trained and supervised employees to maintain team of high performers.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Budgeted for resources to control expenditure and maximize profits.
Phlebotomist III
Quest Diagnostics
11.2019 - 11.2021
- Collect specimens according to established procedures. this includes, but not limited to: drug screens, biometric screening and insurance exams.
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services
- Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order
Senior Operations Supervisor
Grifols
11.2012 - 10.2020
- Supervise donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP
- Create centers staff schedules
- Motivated and trained employees to maximize team productivity.
Team Lead Phlebotomist
Froedtert Hospital
08.2018 - 11.2019
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Lead Phlebotomist
BloodCenter of Wisconsin | Corporate Office
05.2017 - 08.2018
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
Senior Phlebotomist/Plasma Processor
Octapharma Plasma
01.2017 - 04.2017
- Verify test requisitions by comparing information with nursing station log
- Bring discrepancies to the attention of unit personnel
- Resolve unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory
- Maintain safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations
- Managed daily tallies of collections performed.
Education
B.A. - Psychology
Wilberforce University
Xenia, OhioB.A. - Sociology
Chicago State University
Chicago, IllinoisDiploma: Business Administration -
Paul Simon Chicago Job Corps
Chicago, Illinois07.2010
High School Diploma -
Riverside University High School
Milwaukee, Wisconsin06.2007
Skills
- Scheduling
- Marketing
- Patient Flow
- Revenue Management
- Employee Recruitment
- Clinical Management
- Urgent Care
- Administrative Leadership
- Employee Supervision
- Information Systems Development
- Employee Work Scheduling
- HIPAA Guidelines
Timeline
Clinic Manager
LifeLine Screening
01.2022 - Current
Clinic Manager
NuMale/NuFemme Medical Center
10.2020 - 01.2022
Phlebotomist III
Quest Diagnostics
11.2019 - 11.2021
Team Lead Phlebotomist
Froedtert Hospital
08.2018 - 11.2019
Lead Phlebotomist
BloodCenter of Wisconsin | Corporate Office
05.2017 - 08.2018
Senior Phlebotomist/Plasma Processor
Octapharma Plasma
01.2017 - 04.2017
Senior Operations Supervisor
Grifols
11.2012 - 10.2020
B.A. - Psychology
Wilberforce University
B.A. - Sociology
Chicago State University
Diploma: Business Administration -
Paul Simon Chicago Job Corps
High School Diploma -
Riverside University High School