David H Flores
Live Oak,California
Summary
Dedicated professional with extensive experience in data entry and customer service. Known for adaptability, Cleanliness and client interactions.
Detail-oriented Data Entry Clerk with a track record of ensuring data accuracy, organization, and maintaining confidentiality records for management.
Strong willingness to learn, ready to bring fresh perspectives, and a strong work ethic to any team. Customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.
Overview
25
25
years of professional experience
Work History
Data Entry Clerk
Books In Balance
San Rafael, California
08.2012 - 12.2024
- Entered data accurately into inventory management system.
- Updated records based on incoming information and corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Checked source documents against entered data to ensure accuracy.
- Identified and corrected data entry errors to prevent duplication across systems.
- Compiled data from source documents prior to data entry.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Researched and obtained further information for incomplete documents.
Retail Store Clerk
Blockbuster Video
San Francisco, California
06.2008 - 06.2011
- Assisted customers in selecting video games and accessories.
- Managed inventory levels and organized stock on shelves.
- Processed sales transactions using point-of-sale systems.
- Provided product information and recommendations to enhance customer experience.
- Maintained cleanliness and organization of the store environment.
- Stocked shelves with merchandise, restocked items as needed and maintained cleanliness of store.
- Provided excellent customer service by being knowledgeable about products sold in the store.
- Inspected returned items for defects before returning them into inventory or offering refunds and exchanges.
- Processed returns and exchanges efficiently according to company policies.
- Organized backroom stock and assisted with inventory counts as needed.
- Received deliveries, scanned packages, and updated orders in internal database.
- Interacted with many customers daily.
- Located items for customers and helped complete purchases by processing payments with system.
Patient Service Representative
Bay West Family HealthCare
04.2000 - 08.2009
- Assisted patients with appointment scheduling and insurance verification.
- Provided directions and information to patients and families, enhancing their hospital experience.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
- Sorted and distributed incoming mail daily.
- Performed administrative duties such as filing, faxing, photocopying.
Education
High School Diploma -
CACH
El Salvador11-1998
Skills
- Data entry
- Office equipment operation
- Customer service
- Attention to detail
- File organization
- Pleasant demeanor
- Cleaningness
- Records security
- Mail handling
- Adaptability and flexibility
- Customer Service-oriented
- Record keeping
- Order processing
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Data Entry Clerk
Books In Balance
08.2012 - 12.2024
Retail Store Clerk
Blockbuster Video
06.2008 - 06.2011
Patient Service Representative
Bay West Family HealthCare
04.2000 - 08.2009
High School Diploma -
CACH