David H Kepley
Hamburg,Pa
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Associate
Camping World RV Sales
Hamburg, PA
06.2021 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered incoming telephone calls to provide store, products and services information.
- Adhered to company initiatives and achieved established goals.
Freezer Selector
KEHE
Allentown, PA
06.2019 - 05.2021
- Operated pallet jacks in freezer and refrigerator warehouse environments safely and without equipment or product damage.
- Fulfilled orders by loading and unloading pallets via lift trucks and pallet jacks.
- Used scanners to track parcel information, condition or receipt.
- Followed customer instructions about placement of items and special considerations for handling.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Drove truck safely to deliver items in original condition to destination.
- Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
- Planned and followed most direct route to save time and mileage on company trucks.
Equipment Operator
Hydro
Cressona
01.2018 - 06.2019
- Checked equipment for defects before and after shift and submitted report indicating equipment condition.
- Used equipment to complete jobs quickly and correctly.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
- Maintained clean driving record to drive construction vehicles to and from work site.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
Annealing Furnace Operator
Cambridge lee LLC
08.2010 - 12.2017
- Operate furnace to anneal copper
- Maintained quality standards by correctly reading orders and managing processes with high degree of skill.
- Kept operations in full compliance with quality, environmental, health and safety procedures for protection of workers and general public.
- Coordinated furnace maintenance alongside facility leaders and maintenance teams.
- Assisted with furnace insulation and coil retrofits as well as programming, 5S implementation and Total Productive Maintenance (TPM).
- Set flows, temperatures and belt speeds for efficient, high-quality production.
- Drove forklift, front-end loader and hoists to move materials and ladles of molten metal.
- Met demanding production schedules by inspecting parts, removing excess powder and loading items into furnaces.
Line Leader/ Trainer
Ashley Furniture
Leesport, Pa
12.2013 - 06.2017
- Prepared line set-ups for following shifts for overall increased line efficiency.
- Proposed and implemented innovative production improvements for enhanced quality and cost reduction.
- Developed daily production plan and focused on stops reduction, loss elimination and operator coaching.
- Performed incident, accident and non-conformity investigations and associated reporting.
- Checked product quality regularly and achieved superior reputation without need for rework.
- Monitored daily and weekly team overtime schedules and verified accurate reporting and policy compliance.
- Inspected equipment for cleanliness following each shift.
- Provided creative process solutions for agile and appropriate responses to customer needs.
Platter
Royersford, PA
06.2012 - 11.2012
- Pick out and drop grinding wheels into a nickel niplex tank
- Deprep(cut off a silicon goo off of finished wheels)
- Paint wheels to be ready for cutting; Cut wheels that are painted
- Dip hangers
- Sweep and mop floors
- Transport wheel; Scotch bright wheel
- Keep log books
- I operated jib hoists, over head pendant controlled cranes, Forklifts to transfer material.
Warehouse Worker and Cell Inspector
East Penn Manufacturing
Lyons, PA
09.2011 - 01.2012
- Operate fork lifts and stack trucks; quality control
Utility Worker
Exide Technologies
Muhlenburg, PA
08.2010 - 01.2011
- Operate furnaces; Forklift driving; Handle hazardous materials;
- Clean up hazardous materials
- Operated dump truck and cement mixer.
Line Leader and Trainer
Ashley Furniture
10.2008 - 08.2010
- Supervising 2 Production lines; Teach workers how to perform operations correctly;
- Order all necessary parts to finish product; Fix all repairs in the entire department
- Lead the lines to close and meet their quota
Education
General education with four years of wood shop and business management -
Twin Valley High School
Skills
- Inventory Control Procedures
- Customer Needs Assessment
- Merchandising Knowledge
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Upselling Techniques
- Relationship Selling
- Verbal and Written Communication
- Order Processing
- POS System Operation
- Cash Handling
- Stockroom Upkeep
- Time Management
- Problem-Solving
- Sales Goals Attainment
- Store Opening and Closing
- Customer Service
- Negotiation Tactics
- Friendly and Outgoing
- Excellent Communication Skills
- Reading Comprehension Skills
- Written and Oral Communication Skills
- Sales Development
- Customer- and Service-Oriented
- Superb Time Management
- Listening Skills
- Business Development
- Product Sales
Certification
AED (certified by American Red Cross)
First aid (certified by American Red Cross)
CPR (certified by American Red Cross)
Fire Extinguisher (certified by Kistler O Brian)
Hazwoper Technician (certified by Elk)
Management training
Supervisor training
Accomplishments
- Top salesman of east division
Timeline
Sales Associate
Camping World RV Sales
06.2021 - Current
Freezer Selector
KEHE
06.2019 - 05.2021
Equipment Operator
Hydro
01.2018 - 06.2019
Line Leader/ Trainer
Ashley Furniture
12.2013 - 06.2017
Platter
06.2012 - 11.2012
Warehouse Worker and Cell Inspector
East Penn Manufacturing
09.2011 - 01.2012
Annealing Furnace Operator
Cambridge lee LLC
08.2010 - 12.2017
Utility Worker
Exide Technologies
08.2010 - 01.2011
Line Leader and Trainer
Ashley Furniture
10.2008 - 08.2010
General education with four years of wood shop and business management -
Twin Valley High School
AED (certified by American Red Cross)
First aid (certified by American Red Cross)
CPR (certified by American Red Cross)
Fire Extinguisher (certified by Kistler O Brian)
Hazwoper Technician (certified by Elk)
Management training
Supervisor training
Similar Profiles
Tomer BenvenistiTomer Benvenisti
Sales Associate at Camping World RV SalesSales Associate at Camping World RV Sales
Joshua SharpeJoshua Sharpe
Sales Manager at Camping World RV SalesSales Manager at Camping World RV Sales
Kyle EllingerKyle Ellinger
Sales Associate at Camping World RV SalesSales Associate at Camping World RV Sales