David J. Grant
Sonoma,CA
Summary
Hospitality leader with expertise in the wine industry and a Professional MBA in Wine Business from Sonoma State University. Successfully managed high-volume operations at Viansa Winery, enhancing customer experience and increasing revenue through strategic leadership. Skilled in team development, cross-functional collaboration, Team culture and data-driven decision-making. I excel in communication, teamwork, and problem-solving, using these soft skills to enhance visitor experiences and foster a welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Tasting Room Manager
Viansa Winery
Sonoma, California
02.2024 - Current
- Directed all aspects of tasting room operations: staffing, scheduling, inventory, guest experience, and financial tracking
- Created SOPs, trained staff, and implemented revenue-driving sales strategies
- Collaborated with Events, Wine Club, and Marketing to enhance loyalty and streamline service
- Leveraged metrics (conversion rates, sales per associate, to optimize operations
- Trained staff on wine knowledge and customer service techniques.
Tasting Room Lead
Viansa Winery
Sonoma, California
05.2023 - 02.2024
- Led wine tasting experiences for guests, enhancing their understanding of varietals.
- Trained staff on customer service techniques and wine knowledge for improved guest interactions.
- Supervised tasting room floor; delegated tasks, mentored staff, and ensured smooth shift operations
Tasting Room Sales Associate
Viansa Winery
Sonoma, California
12.2022 - 05.2023
- Assisted customers with wine selections and provided product knowledge.
- Organized wine tastings and events to enhance customer engagement.
- Processed sales transactions accurately at the point of sale system.
Education
MBA - Wine Buisness
Sonoma State University
Rohnert Park, CA05-2025
Master of Science - Criminal Justice
Sacramento State
Sacramento, CA05-2023
Skills
- Tasting Room & Hospitality Operations
- Leadership & Team Development
- Strategic & Financial Planning
- CRM & POS Systems (Sales/Vend)
- Wine Education & Upselling
- Event Management & Marketing Collaboration
- Customer Service Excellence
- Verbal & Written Communication
Affiliations
- Studied viticulture and wine operations with Dr. Angelo Camillo In Southern Italy.
- Participated in numerous high-profile events, including large-scale weddings and off-site wine pours for industry and community functions; built lasting relationships with partner organizations and vendors.
- Shadowed Wine Maker Meredith Lehy for vineyard health updates and harvest decisions.
Accomplishments
- Kappa Sigma Fraternity (2020–2023): Held multiple leadership roles — Secretary, Vice President, New Member Educator, Formal Chair
- Dean’s List (CSU Sacramento): Recognized for academic excellence
References
References available upon request.
Timeline
Tasting Room Manager
Viansa Winery
02.2024 - Current
Tasting Room Lead
Viansa Winery
05.2023 - 02.2024
Tasting Room Sales Associate
Viansa Winery
12.2022 - 05.2023
MBA - Wine Buisness
Sonoma State University
Master of Science - Criminal Justice
Sacramento State
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