Tamara Kindred
Missoula,MT
Summary
Experienced hospitality professional with a strong background in tasting room operations and customer service. Skilled in training staff, coordinating events, and managing inventory, displays, and cash procedures. Focused on smooth daily operations and positive guest experiences.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Tasting Room/Vineyard Manager
Ten Spoon Winery and Vineyard
Missoula, Montana
04.2010 - Current
- Facilitated daily farm tasting room operations to enhance guest service experience.
- Trained tasting room staff on service standards and product knowledge.
- Coordinated special events including wine tastings, classes, and dinners to engage guests.
- Coordinated harvest crews and grape picking schedules with winery production needs.
- Maintained records for vineyard tasks, crop conditions, and labor assignments.
- Collaborated with winemaking staff on grape quality and harvest timing.
- Trained vineyard workers on cultivation standards and daily field procedures.
- Partnered with farm team to organize events, promotions, and tours
- Provided exceptional customer service to create a positive experience for guests.
- Maintained tasting room inventory, display areas, and retail stock.
- Streamlined inventory management of wine, merchandise, and supplies to ensure availability.
- Performed cash handling duties including opening and closing registers.
- Forecasted customer demand to set prices or credit terms for goods or services.
Family Self-Sufficiency Director
Missoula Housing Authority
Missoula, Montana
11.2006 - Current
- Coordinated family self-sufficiency plans with housing staff and program participants.
- Assessed participant needs using case notes, interviews, and eligibility records.
- Guided families through goal setting, referrals, and service planning.
- Monitored compliance with program requirements and lease obligations.
- Collaborated with community partners to connect families with supportive services.
- Advised participants on employment, education, and financial stability resources.
- Educated stakeholders about the mission of the Family Self Sufficiency Program.
- Collaborated with local employers who are willing to hire FSS participants.
- Provided guidance to clients on available resources and options. on available government benefits such as food stamps, Medicaid.
- Organized workshops and seminars on topics related to personal finance, job search strategies and career development.
- Assisted participants with securing employment, housing, childcare and other resources necessary for self-sufficiency.
- Participated in job fairs, workshops, trainings, conferences that promote FSS goals.
- Developed partnerships with local businesses and organizations that can benefit FSS families.
- Evaluated participant needs and referred them to appropriate agencies or organizations for assistance.
- Performed outreach activities aimed at recruiting new families into the FSS program.
- Prepared grant applications for funding opportunities related to FSS program initiatives.
- Provided case management and support services to families in the family self-sufficiency program.
- Developed individualized plans for participants outlining steps to achieve their goals.
Education
Bachelor of Arts - Art, Media And Culture W/ A Minor in Communication
University of Hawaii
Hilo, HIMaster of Advanced Study - Photography
Rocky Mountain Photography
Missoula, MTSkills
- Tasting room management
- Event management
- Inventory management
- Cash management
- Merchandising strategies
- Client relations
- Hospitality management
- Grant writing
- Effective communication
Certification
- E-Tips Certified
Timeline
Tasting Room/Vineyard Manager
Ten Spoon Winery and Vineyard
04.2010 - Current
Family Self-Sufficiency Director
Missoula Housing Authority
11.2006 - Current
Bachelor of Arts - Art, Media And Culture W/ A Minor in Communication
University of Hawaii
Master of Advanced Study - Photography
Rocky Mountain Photography