David M. Wissler
Wimauma,USA
Summary
A self-motivated professional with exceptional customer service, organization, situational awareness, and decision-making skills that will contribute to the success of a company seeking growth, efficiency, and teamwork. Training, mentoring, and directing groups in the accomplishment of organizational goals and objectives is a strong point. Highly motivated to accomplish any task assigned regardless of time constraints. Capable of operating in a position in which professionalism, integrity, initiative, and interpersonal skills are necessary.
Overview
14
14
years of professional experience
Work History
Xchange Sales Manager
Courtesy Chrysler Jeep Dodge RAM
Tampa, FL
08.2024 - Current
- Appraise vehicles in service drive
- Establish a service-to-sales relationship with guests
- Pencil deals
- Manage employee workflows
Used Vehicle Sales Manager and New Vehicle Sales Manager
Douglas Chrysler Jeep Dodge RAM
Venice, FL
12.2023 - 08.2024
- Started at Pre-Owned Mega Center as Used Vehicle Sales Manager
- Maintained and updated used vehicle online descriptions
- Appraise trade-ins
- Pencil and post deals
- Manage employee workflows
- Rearrange and sticker lot
- Review and approve UCI bills
- Switched to assist in New vehicle building as New Vehicle Sales Manager in March
- Created strategies for increasing sales of new and used vehicles
- Provided support during peak periods such as end-of-month or end-of-year sales drives.
- Held weekly employee training
- Maintain district CSI
- NVDR new vehicles and punched CPOV COIN sheets
Xchange Sales Manager, Internet Sales Manager, Desk Manager
Courtesy Chrysler Jeep Dodge RAM
Tampa, FL
08.2020 - 12.2023
- Uconnect, RAM, Jeep, EV Expert Certified in 2021, 2022, 2023
- Systems and tools learned: CDK dealer system, Eleads CRM system, Dealerconnect NVDR, CPOV program, DPOV Program, VOIM system, US Bank Desking Portal, iPacket dealer tool
- Appraise trade-ins
- Pencil and post deals
- Manage employee workflows
- Sent nightly key reports
- Maintained Sales Manager compliance
- Procured new vehicle inventory (2023)
- Created strategies for increasing sales of new and used vehicles
- Collaborated dealer website pricing
- Provided support during peak periods such as end-of-month or end-of-year sales drives.
- Held weekly employee training
- Maintain district CSI
- NVDR new vehicles and punched CPOV COIN sheets
Sales Consultant, Buyer Coordinator, Sales Manager
Susquehanna Automotive (CDJR & Ford)
Wrightsville, PA
03.2016 - 07.2020
- Uconnect, RAM, and Jeep Expert certified in 2018, 2019, 2020
- AEV Certified Representative in 2017
- Maintained 18 sold unit monthly average, met district CSI each month
- June 2018 promoted to Sales Manager at Ford location
- Sales Manager Master certified Levels 1 & 2 for Ford Motor Co. in 2019
- October 2019 started assisting in Buyer Coordinator for Used Inventory
- December 2019 started assisting as Finance Manager
- Systems and tools learned: RouteOne financing system, Drivetime dealer system, Vinsolutions CRM, Provision/Vauto, Rapid Recon dealer tool, ACV smart auction, Manheim Auction, KBB ICO buying program, Equity mining, KEYPR key system
Security Officer
AlliedBarton Security Services
Lititz, PA
11.2015 - 03.2016
- Maintain visible security presence in the Johnson & Johnson (Lititz) facility
- Detecting and responding to safety concerns
- Provide customer service as directed by situations, supervisors, and contractual requirements
Lot crew
ABC Lancaster Auto Auction
East Petersburg, PA
04.2015 - 11.2015
- Relocate auto inventory
- Register inbound vehicles/check out vehicles
- Sticker inventory
- Post Sale Inspection with moving cars up ramp and test driving for arbitration
- Promoted to coordinator of dealer services on July 3rd, 2015: Process dealer requests for services such as reconditioning, mechanical repair, and body repair Ensure quality of provided services and handle any discrepancies
Shift Leader
Dunkin Donuts
East Petersburg, PA
05.2014 - 04.2015
- Cashier
- Food prep
- Keep track of register drawer
- Promoted to general restaurant manager on October 24th, 2014: Coordinator for all restaurant operations, Profit growth, Inventory Management, Customer Services, Human Resources, ServeSafe Certification
Stockroom Clerk/ SMT Kardex Leader
Sechan Electronics
Lititz, PA
11.2011 - 05.2014
- Assembled build kits for manufacturing assemblies
- Machine Operator
- Mechanical Maintenance
- Created purchase orders for select inventory
- Performed routine cycle counts of electronic SMT inventory
- Performed quarterly ESD compliance testing
- Performed CCA handling audits
- Acquired Certifications: Sequence Axial Machine, IPC-A-610 Specialist: Acknowledgement of CCA electronic components and assembly, OSHA LOTO (Lock Out Tag Out) certified
- Promoted from Stockroom Clerk to Head of SMT Kardex Inventory - May 1st 2012
Crew Member
Dairy Queen
Columbia, PA
08.2010 - 10.2013
- Training
- Opening/Closing restaurant
- Customer service
- Food preparation
- Cashier
Bowling Ball Oven Assembler
Innovative Bowling Products
Jacobus, PA
06.2010 - 08.2010
- Electrical wiring
- Mechanical assembly
- Final product testing
- Reason for leaving: Summertime position while in high school
Education
High School Diploma -
Columbia Junior Senior High School
01.2011
Skills
- Vendor Management
- Sales Reporting
- Client Relationship Management
- Strategic Planning
- Lead Generation
- Profitability Optimization
- Sales Planning
- Performance Management
- Sales operation
- Order Management
- Sales presentation
- Sales team training
- Staff Management
- Sales expertise
Timeline
Xchange Sales Manager
Courtesy Chrysler Jeep Dodge RAM
08.2024 - Current
Used Vehicle Sales Manager and New Vehicle Sales Manager
Douglas Chrysler Jeep Dodge RAM
12.2023 - 08.2024
Xchange Sales Manager, Internet Sales Manager, Desk Manager
Courtesy Chrysler Jeep Dodge RAM
08.2020 - 12.2023
Sales Consultant, Buyer Coordinator, Sales Manager
Susquehanna Automotive (CDJR & Ford)
03.2016 - 07.2020
Security Officer
AlliedBarton Security Services
11.2015 - 03.2016
Lot crew
ABC Lancaster Auto Auction
04.2015 - 11.2015
Shift Leader
Dunkin Donuts
05.2014 - 04.2015
Stockroom Clerk/ SMT Kardex Leader
Sechan Electronics
11.2011 - 05.2014
Crew Member
Dairy Queen
08.2010 - 10.2013
Bowling Ball Oven Assembler
Innovative Bowling Products
06.2010 - 08.2010
High School Diploma -
Columbia Junior Senior High School
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