Bowling
camping
Church life
David Mcclimans
Niles
Summary
Dynamic Restaurant Manager with proven expertise at Denny's Restaurant, excelling in kitchen oversight and recruitment. Successfully resolved customer issues, enhancing satisfaction and driving operational improvements. Skilled in managing payroll and new hire processes, demonstrating strong leadership and organizational abilities to optimize restaurant performance.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
C' S waffles
Youngstown Ohio, Ohio
07.2010 - 06.2014
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Education
High School Diploma -
Niles Mckinley High
Niles, OH05-1996
Skills
- Kitchen oversight
- Recruitment
- Restaurant operations management
Interests
Timeline
Restaurant Manager
C' S waffles
07.2010 - 06.2014
High School Diploma -
Niles Mckinley High