David Allison
Idaho Falls,ID
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
Work History
Server/ Cook
The Gangplank Restaurant
10.2021 - Current
- Work with customers every day, making great experience possible for customer retention.
- Clean and organize closing of restaurant on regular basis
- Use cash register every day and deal with cash every shift
- Balance and count cash and transfer days’ cash to locked bag and take to bank deposit location.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Inspected dishes and utensils for cleanliness.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported needs of 5- person wait staff who attended to specific needs of many customers daily for seafood restaurant with social relevancy and intentionality
Sales Associate
Walmart
06.2008 - 12.2015
- Customer service; made efforts to find needed items and answer questions
- While here I stocked shelves and moved inventory from the back to the shelves and vice versa
- Used various devices to track inventory
- Operated heavy equipment to stow and retrieve back stock.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Security System Technician
ADT Security
05.2006 - 08.2006
- Installed various electronics in customer’s homes
- Tested and set up system with company
- Worked closely with the sales team to achieve same-day installations.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Read and understood product manuals and blueprints.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Applied Science - Web Development
College of Eastern Idaho
Idaho Falls, ID05.2020
High School Diploma -
Madison Senior High
Rexburg, ID05.2005
Skills
- Customer Service
- Adobe Illustrator/Photoshop
- Microsoft Office
- Web Development
- Adaptable and Flexible
- Signage Changes
- Corrective Actions
- Multitasking Strengths
- Time Management
- Listening Skills
- Suggestive Selling
- Retail Loss Prevention
Accomplishments
- Awarded “Employee of the Month” in 2009.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Server/ Cook
The Gangplank Restaurant
10.2021 - Current
Sales Associate
Walmart
06.2008 - 12.2015
Security System Technician
ADT Security
05.2006 - 08.2006
Associate of Applied Science - Web Development
College of Eastern Idaho
High School Diploma -
Madison Senior High
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