Summary
Work History
Education
Skills
Timeline
Generic

Roberto Ascenzi

Bel Air,MD

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Maryland Golf & Country Club. Proven ability to enhance guest engagement and satisfaction through effective team collaboration and meticulous attention to cleanliness standards. Adept at managing high-volume dining environments while ensuring order accuracy and safe food handling practices.

Work History

Server/ Cook

Maryland Golf & Country Club
2024 - 2025
  • Provided exceptional customer service in high-pressure dining environment.
  • Assisted in menu item explanations and daily specials to enhance guest experience.
  • Maintained cleanliness and organization of dining area to ensure optimal guest satisfaction.
  • Collaborated with kitchen staff to expedite orders and meet customer preferences.
  • Handled cash and credit transactions accurately during peak hours.
  • Managed reservations and seating arrangements to maximize efficiency during busy times.
  • Delivered timely food and beverage service, ensuring adherence to quality standards.
  • Adapted quickly to changing situations, enhancing team communication and workflow efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma - General Studies

Patterson Mill High School
Bel Air, MD

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Food safety practices

Timeline

Server/ Cook

Maryland Golf & Country Club
2024 - 2025

High School Diploma - General Studies

Patterson Mill High School
Roberto Ascenzi