Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Maryland Golf & Country Club. Proven ability to enhance guest engagement and satisfaction through effective team collaboration and meticulous attention to cleanliness standards. Adept at managing high-volume dining environments while ensuring order accuracy and safe food handling practices.
Work History
Server/ Cook
Maryland Golf & Country Club
2024 - 2025
Provided exceptional customer service in high-pressure dining environment.
Assisted in menu item explanations and daily specials to enhance guest experience.
Maintained cleanliness and organization of dining area to ensure optimal guest satisfaction.
Collaborated with kitchen staff to expedite orders and meet customer preferences.
Handled cash and credit transactions accurately during peak hours.
Managed reservations and seating arrangements to maximize efficiency during busy times.
Delivered timely food and beverage service, ensuring adherence to quality standards.
Adapted quickly to changing situations, enhancing team communication and workflow efficiency.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.