Summary
Overview
Work History
Education
Skills
Languages
Timeline
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David Peter Atkinson

Fortuna,California

Summary

Dynamic professional with expertise in customer relations, project management, and business operations. Proven ability to enhance service delivery and increase customer satisfaction through efficient process development.

Overview

35
35
years of professional experience

Work History

Owner

Self-employeed
Fortuna, CA
12.2024 - Current

professional freelance photographer

Owner

Self-employeed
Temecula, CA
09.1991 - 09.2018

professional dog handler, trained groomed and presented purebred AKC dogs at AKC sanctioned dog shows

Owner

Briarcliff Pet Resort
Menifee, CA
09.2008 - 09.2016
  • Developed and implemented operational policies to enhance pet care standards and customer satisfaction.
  • Managed daily operations, ensuring efficient service delivery and adherence to safety protocols.
  • Trained and mentored staff in animal handling techniques and customer service excellence.
  • Oversaw financial management, including budgeting, pricing strategies, and expense tracking.
  • Established partnerships with local veterinarians to provide comprehensive care for pets.
  • Streamlined booking processes through the adoption of digital reservation systems.
  • Conducted market analysis to identify trends and adjust services accordingly for competitive advantage.
  • Led community outreach initiatives to promote brand awareness and foster client relationships.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

Bachelor of Arts - Photography And Imaging

Art Center College of Design
Pasadena
05-2019

Higher National Diploma - Plant Engineering

Workington Technical College
Workington, Cumbria, England,UK
06-1985

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Project management
  • Business management
  • Business planning
  • Strategic planning
  • Staff management
  • Team oversight
  • Financial management
  • Staff hiring
  • Employee relations

Languages

English

Timeline

Owner

Self-employeed
12.2024 - Current

Owner

Briarcliff Pet Resort
09.2008 - 09.2016

Owner

Self-employeed
09.1991 - 09.2018

Bachelor of Arts - Photography And Imaging

Art Center College of Design

Higher National Diploma - Plant Engineering

Workington Technical College