David "Ty" Vance
Knoxville
Summary
Dynamic professional with extensive project management and installation expertise, honed at SnapLock Industries. Proven track record in enhancing customer satisfaction through effective problem-solving and relationship building. Adept at multitasking and maintaining attention to detail, driving successful outcomes in high-pressure environments. Committed to delivering exceptional service and support.
Overview
33
33
years of professional experience
Work History
Court Specialist
SnapLock Industries & GerFlor
Salt Lake City
06.2013 - Current
- Managed installation of sports flooring solutions tailored for residential and commercial customers, suitable for indoor or outdoor use.
- Collaborate with high-profile customers and companies to ensure superior sales, installation, and warranty support.
- Manage job sites and convention centers from inception to execution.
SnapSports of East Tennessee
Owners
Knoxville
09.2008 - 06.2013
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Generated leads and facilitated sales to drive revenue growth.
Installed courts to enhance customer satisfaction with services.
Collected payments efficiently to maintain positive cash flow.
Provided warranty support as needed to ensure client confidence. - Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Marketing Manager
Clayton Homes Corporate Office
Maryville
11.2005 - 08.2008
- Monitored competitors' activities to keep up with industry trends.
- Created marketing policies and procedures, evaluating and revising to maximize team efforts.
- Tracked, analyzed and reported on marketing program results.
Regional Marketing Manager
Schult Homes
Redwood Falls
12.1991 - 10.2005
- Identified potential strategic partnerships to increase brand awareness within the region.
- Enhanced sales over previous year by motivating leadership to boost inventory levels.
- Executed all aspects of sales process, including lead generation and conversion.
Managed production and delivery operations to ensure timely fulfillment.
Oversaw collections to maintain optimal cash flow and minimize outstanding receivables.
Handled warranty claims to enhance customer satisfaction and retention.
Education
Bachelor of Science - Business Economics
St. Olaf College
Northfield, MN05-1991
Skills
- Project management
- Installation expertise
- Time management
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability
- Multitasking capacity
- Professional demeanor
- Relationship building
- Excellent communication
- Customer service
References
References available upon request.
Timeline
Court Specialist
SnapLock Industries & GerFlor
06.2013 - Current
SnapSports of East Tennessee
Owners
09.2008 - 06.2013
Marketing Manager
Clayton Homes Corporate Office
11.2005 - 08.2008
Regional Marketing Manager
Schult Homes
12.1991 - 10.2005
Bachelor of Science - Business Economics
St. Olaf College
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