David Wilson
Sonora,CA
Summary
Very punctual and hard working with a drive for learning and helping others. Diverse background from Automotive to retail and some home improvement. Committed with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, Creative problem-solver.
Overview
15
15
years of professional experience
Work History
Service Writer
Sonora Auto Repair and Diesel
09.2024 - 03.2025
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Cashier
Harbor Freight Tools USA
10.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Sold memberships and product warranties Keptkept store clean and picked up for the safety of customers and staff
Mechanic
Lallos Automotive
03.2021 - 07.2023
- Replaced damaged, missing, or defective parts with new and refurbished components
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies
- Disassembled defective parts to make proper repairs
- Inspected and tested equipment to locate worn and damaged parts
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement
Lead Stacker
Hansen Truss
02.2018 - 02.2021
- Stacked 50-100 truss components in specific order to be packaged and taken to job site and installed
- Improved employee performance by providing training on effective stacking methods and safety protocols.
Emergency Clean-Up
Service Master Cleaning
01.2017 - 08.2018
- Stripped flooded or smoke and fire damaged houses down to be ready for remodel
- Ensured mold, smoke odor or any other harmful and distasteful smells were eliminated
- Organized and sorted through contaminated items and determined weather they were a loss or not and stored them until work was completed
Parts Sales Manager
AutoZone
10.2014 - 11.2016
- Trained new employees to understand computer system and look up parts customers need fast and efficiently
- Ordered parts for customers, repair shops, and service departments
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
Builder
Homewood Truss
11.2014 - 07.2016
- Built trusses for homes
- Interpreted blueprints accurately, building structures to exact specifications
- Worked in unison with 3-4 other people to produce trusses fast and efficiently
Cashier
K Mart
01.2010 - 12.2014
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Gathered carts outside store when needed
Laborer
Matthews Rice Dryer
04.2014 - 10.2014
- Cleaned inside of silos of loose rice that machines could not reach
- Unloaded semi truck trailers
- Cleaned underneath silos with a large forklift operated vacuum
- Assembled and disassembled machines for insides of silos to unload rice
Education
General Education -
Yuba College
Marysville, CA08.2011
High School Diploma -
Lindhurst High School
Olivehurst, CA01.2009
Skills
- Detail Orientation
- Project Leadership
- Repair Knowledge
- Problem Diagnosis
- Automotive Repair
- Battery Testing
- Safety Procedures
- Generator Repair
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Team collaboration
- Cash register systems
- Complex Problem-solving
- Merchandise restocking
Timeline
Service Writer
Sonora Auto Repair and Diesel
09.2024 - 03.2025
Cashier
Harbor Freight Tools USA
10.2023 - 09.2024
Mechanic
Lallos Automotive
03.2021 - 07.2023
Lead Stacker
Hansen Truss
02.2018 - 02.2021
Emergency Clean-Up
Service Master Cleaning
01.2017 - 08.2018
Builder
Homewood Truss
11.2014 - 07.2016
Parts Sales Manager
AutoZone
10.2014 - 11.2016
Laborer
Matthews Rice Dryer
04.2014 - 10.2014
Cashier
K Mart
01.2010 - 12.2014
General Education -
Yuba College
High School Diploma -
Lindhurst High School
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