Davie Castellanos
East Chicago,IN
Summary
Dynamic Security Officer with a proven track record at Houston Harvest, adept at incident reporting and maintaining a secure environment. Skilled in building customer relationships and managing high-stress situations, ensuring safety and satisfaction. Holds a security guard license, showcasing commitment to professionalism and excellence in security operations.
Overview
11
11
years of professional experience
Work History
Security Officer
Houston Harvest
Franklin Park, IL
09.2022 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Walgreens
East Chicago, IN
07.2014 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma - Basics
Bowen High School
Chicago, IL05.2004
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Houston Harvest
09.2022 - 03.2025
Sales Associate
Walgreens
07.2014 - 09.2022
High School Diploma - Basics
Bowen High School