Davielle Randall
Dearborn,MI
Summary
Reliable and adaptable professional with strong communication, organization, and computer skills. Experienced in scheduling, data entry, and customer support. Able to work independently and manage tasks efficiently in remote settings.
Overview
2026
2026
years of professional experience
Work History
Administrative Assistant
Carter Care Remote
06.2022 - 05.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Caregiver
Violet Bradford
2012 - 2017
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Maintained detailed records of daily activities, observations, incidents, medication intake-allowing for effective communication among healthcare team members.
- Monitored vital signs and reported any abnormalities to healthcare providers promptly.
Insurance Customer Service Representative
Walgreens Remote
2017 - 2022
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Resolved escalated customer issues promptly and professionally, restoring confidence in our services while preserving brand reputation.
- Increased overall efficiency by implementing time-saving strategies for managing daily tasks and client followups.
- Utilized advanced organizational skills to manage multiple client accounts simultaneously while maintaining attention to detail throughout the enrollment process.
Education
High School Diploma - undefined
Detroit, MISkills
- Customer Service & Support
- Remote Communication (Phone, Email, Chat)
- Data Entry & Documentation
- Scheduling & Coordination
- Microsoft Office & Google Workspace
- Time Management & Prioritization
- Problem-solving abilities
Timeline
Administrative Assistant
Carter Care Remote
06.2022 - 05.2025
High School Diploma - undefined
Caregiver
Violet Bradford
2012 - 2017
Insurance Customer Service Representative
Walgreens Remote
2017 - 2022