Strategic and data-driven Social Media Strategist with 3+ years of experience developing platform-specific strategies, executing integrated campaigns, and optimizing performance through analytics and social listening. Proven ability to strengthen brand presence, drive measurable engagement, and support reputation management in fast-paced, high-visibility environments. Experienced collaborating cross-functionally with creative, communications, leadership, and external partners to deliver cohesive, brand-aligned social media initiatives.
Overview
7
7
years of professional experience
Work History
Special Projects Specialist – Marketing & Communications
Charlotte-Mecklenburg Animal Care & Control
Charlotte, North Carolina
01.2025 - Current
Develop and execute multi-platform digital and social media strategies aligned with brand objectives, audience growth, and engagement goals.
Lead integrated marketing campaigns across social, email, web, and out-of-home channels, driving measurable increases in reach, engagement, and participation.
Own end-to-end campaign execution, from concept and content development through launch, optimization, and post-campaign analysis.
Analyze performance metrics across platforms, translating data into actionable insights to refine content strategy, posting cadence, and audience targeting.
Build performance reports and executive dashboards highlighting campaign impact, audience trends, and ROI for leadership and key stakeholders.
Manage and update web and digital content, ensuring accuracy, usability, and alignment with brand standards and campaign priorities.
Collaborate cross-functionally with Communications, Operations, Leadership, and external partners to deliver cohesive, brand-aligned messaging at scale.
Support high-visibility and time-sensitive initiatives, including reputation management and rapid-response communications, ensuring brand-appropriate execution.
Establish content guidelines and campaign-specific brand standards to maintain consistency across channels and distinguish major initiatives from day-to-day content.
Partner with vendors, sponsors, and creators to amplify reach, evaluate performance, and optimize future collaborations using data-driven insights.
Marketing Consultant and Content Creator
Freelance
Charlotte, North Carolina
09.2020 - Current
Provide marketing and content support for small businesses and organizations, managing social media accounts and digital campaigns.
Develop content strategies and calendars tailored to client goals, platforms, and target audiences.
Executed design of unique graphics and production of photo/video content that reflects client messaging and brand identity.
Support SEO, digital advertising, and content marketing initiatives to increase visibility and audience growth.
Track performance metrics and adjust strategies based on engagement and campaign results.
Social Media & Marketing Specialist Intern
Charlotte-Mecklenburg Police Department
Charlotte, North Carolina
06.2024 - 01.2025
Developed and executed digital and social media strategies to grow audience reach, engagement, and brand visibility.
Created, scheduled, and published content across Instagram, Facebook, and X, including graphics, short-form video, and campaign-based posts.
Monitored and analyzed platform analytics (reach, impressions, engagement) to optimize content performance and posting strategies.
Collaborated with internal departments and external stakeholders to amplify partnership content and coordinated campaigns.
Designed digital graphics, newsletters, and promotional materials to support events, programs, and public initiatives.
Helped refresh brand guidelines and visual standards to ensure consistency across all digital communications.
Sales and Marketing Specialist
T-Mobile
Charlotte, North Carolina
06.2022 - 06.2024
Drove customer acquisition, engagement, and retention through strategic communication and consultative selling.